Seeing Is Believing

( 1 )


"Take a look around your workplace and try to find the following items:

A statement of business objectives. I think it's in that pile by the copy machine.
A schedule of divisional goals. Everyone got that e-mail last year.
Clear performance standards. They're in the employee handbook.
Team workflow documents. On the bulletin board, sticking ...

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"Take a look around your workplace and try to find the following items:

A statement of business objectives. I think it's in that pile by the copy machine.
A schedule of divisional goals. Everyone got that e-mail last year.
Clear performance standards. They're in the employee handbook.
Team workflow documents. On the bulletin board, sticking out from under the first aid sign.
Regular communication and motivation from management to employees. We have the quarterly meeting, and we send out memos.

Stop. Is the information your employees need every day truly accessible? Just because it's there doesn't mean it's present. When information is hard to find, outdated, nebulous, or incomplete, the effect is profound. If they can't see it, it's as good as nonexistent.

The fact is, the visual elements in a workplace have a tremendous impact on execution, morale, and productivity. And it's not just about information access. A visually dynamic workplace energizes employees, builds pride and ownership, and conveys the strength and currency of the organization. Design and graphics, art and color, sculpture and dimension -- all have profound effects. Far from simply prettying up the office, your organization needs to create an environment of visual stimuli that convey goals and expectations, that engender a collaborative attitude, and most important, that cannot be ignored.

This book represents a milestone in the science of workplace design. Whereas there are countless approaches for improving the comfort factor of work environments through color, lighting, furniture, and spatial flow, Seeing Is Believing is the first book to link visual elements directly to specific organizational objectives and individual tasks.

The authors have created a step-by-step plan for creating and implementing a Visual Management program in any environment. You'll learn how to create a dynamic VM system that:
Replaces information overload with information sharing and dramatically improved workflow
Seamlessly incorporates clear information exchange into an aesthetically pleasing and energizing workplace that will make people want to come to work
Resonates with workers of every generation, whether they identify with Life magazine or MTV
Enhances relationships not only among employees, but also with customers, business partners, investors, and the public
Ensures uniform understanding of crucial requirements and desired outcomes

Seeing Is Believing features many examples of how VM has improved performance in corporations, government offices, schools, and other organizations. The dozens of photographs and illustrations not only show the theory in action, they also show the many different approaches and alternatives you can consider in creating a VM program that's perfect for your workplace.

Somewhere buried in the piles of paper and the daily torrent of e-mail, your organization does have great ideas, worthy goals, talented employees -- and a lot of potential. Bring them all together with Visual Management. Because seeing is believing."

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What People Are Saying

From the Publisher

"""Liff and Posey reveal a dimension of organizational life in the Knowledge Era that we can no longer take for granted -- the sea of visual cues that pervades the workplace. Seeing Is Believing provides rigorous arguments and compelling cases to show how vision maps, customer photographs, performance charts, instructional posters, ‘walls of fame,’ and historical artifacts can engage employees, reinforce a performance ethic, and bring an organization’s mission to life.""

-- William M. Snyder, Principal, Social Capital Group, co-author of Cultivating Communities of Practice

""Liff and Posey have created a masterful work on visual management. Any manager who is unaware of how this new paradigm can improve communication, focus, and productivity will be seriously disadvantaged. Read this book!""

-- Kimball Fisher, author of Leading Self-Directed Work Teams and co-author of The Distance Manager and The Distributed Mind

""You may recognize a productive workplace when you see it, but if you have ever wondered about the principles behind creating such a workplace, this is the place to start. Both practical and visionary, Seeing Is Believing has ideas and tools for senior managers and change agents at all levels of the organization.""

-- Marty Cohen, Director, Associate Services, The Conference Board; former Senior Vice President, Client Services & Programs, Work in America Institute

""A compelling easy-to-read handbook on improving organizational performance by rallying employees around the mission and the metrics. Liff and Posey richly illustrate the method with vivid examples from successful practitioners in manufacturing, government, health care, and education. An original and totally replicable approach!""

-- Bob Stone, author of Confessions of a Civil Servant, former Deputy Assistant Secretary of Defense

""This book offers a well grounded approach to changing an organization to improve performance and employee contribution. But what is fascinating is the creative addition of visual conditions and the application of fine arts concepts to even further enhance results.""

-- Bob Wroblewski, Director, HR Planning & Administration, Weyerhaeuser

""If a picture is worth a thousand words, why are so many organizations devoid of visual excitement and coherent visual information? And, what difference would it make if, from the moment you walked into an organization, you saw and felt its purpose, its customers, its accomplishments? Seeing Is Believing expands the meaning of ‘communication’ to include the visual, and tells readers how to use visual information to help people stay energized and focused in their information-overloaded world.""

-- Patricia McLagan, Chairman, McLagan International, Inc."

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Product Details

  • ISBN-13: 9780814400357
  • Publisher: AMACOM
  • Publication date: 2/28/2007
  • Pages: 260
  • Product dimensions: 7.00 (w) x 10.00 (h) x 0.55 (d)

Meet the Author

Stewart Liff

Stewart Liff was born in Flushing, New York in 1951 and moved to Santa Clarita, California in 1994. A classically trained artist, he worked for the Federal government for 32 years, where he led several transformation efforts. One of them led to Vice President Al Gore presenting his office with his first Hammer Award for reinventing government. The second effort resulted in his office winning OPM's prestigious PILLAR (Performance Incentives Leadership Linked to Achieving Results) Award. He has written six books, four on managing in government, one on visual management and his most recent book, A Team of Leaders, with Paul Gustavson, which was recently named one of the 30 best books of 2014 by Soundview Executive Book Summaries.

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Table of Contents

"1. Imagine! A New Kind of Workplace

2. Why Visual Is Important

3. Foundations for Visual Management

4. Visual Management in Action

5. Road Map to Visual Management — Planning and Preparation

6. Road Map to Visual Management — Implementation

7. Reality Check: The Nuts and Bolts of Making Visual Management Happen

A Final Word: Remember, It’s Not Just About Looking Good — It’s About Working Good

Appendix: Twenty Questions (and Answers) About Visual Management


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