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From the Publisher
"""Liff and Posey reveal a dimension of organizational life in the Knowledge Era that we can no longer take for granted -- the sea of visual cues that pervades the workplace. Seeing Is Believing provides rigorous arguments and compelling cases to show how vision maps, customer photographs, performance charts, instructional posters, ‘walls of fame,’ and historical artifacts can engage employees, reinforce a performance ethic, and bring an organization’s mission to life.""
-- William M. Snyder, Principal, Social Capital Group, co-author of Cultivating Communities of Practice
""Liff and Posey have created a masterful work on visual management. Any manager who is unaware of how this new paradigm can improve communication, focus, and productivity will be seriously disadvantaged. Read this book!""
-- Kimball Fisher, author of Leading Self-Directed Work Teams and co-author of The Distance Manager and The Distributed Mind
""You may recognize a productive workplace when you see it, but if you have ever wondered about the principles behind creating such a workplace, this is the place to start. Both practical and visionary, Seeing Is Believing has ideas and tools for senior managers and change agents at all levels of the organization.""
-- Marty Cohen, Director, Associate Services, The Conference Board; former Senior Vice President, Client Services & Programs, Work in America Institute
""A compelling easy-to-read handbook on improving organizational performance by rallying employees around the mission and the metrics. Liff and Posey richly illustrate the method with vivid examples from successful practitioners in manufacturing, government, health care, and education. An original and totally replicable approach!""
-- Bob Stone, author of Confessions of a Civil Servant, former Deputy Assistant Secretary of Defense
""This book offers a well grounded approach to changing an organization to improve performance and employee contribution. But what is fascinating is the creative addition of visual conditions and the application of fine arts concepts to even further enhance results.""
-- Bob Wroblewski, Director, HR Planning & Administration, Weyerhaeuser
""If a picture is worth a thousand words, why are so many organizations devoid of visual excitement and coherent visual information? And, what difference would it make if, from the moment you walked into an organization, you saw and felt its purpose, its customers, its accomplishments? Seeing Is Believing expands the meaning of ‘communication’ to include the visual, and tells readers how to use visual information to help people stay energized and focused in their information-overloaded world.""
-- Patricia McLagan, Chairman, McLagan International, Inc."