Seeking Success in E-Business: A Multidisciplinary Approach / Edition 1

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This unique collection of research papers addresses the emerging field of e-commerce and e-business, and presents a number of key contributions as the research fields are maturing. Many of the texts represent cutting edge research illustrating the diverse nature of these fields, from conceptual frameworks to state-of-the-art implementations. Seeking Success in E-Business: A Multidisciplinary Approach includes contributions in areas such as: + Strategies for implementing e-business; + Business-2-consumer, business-2-business; + Internet marketing; + Evaluation tools for e-business; + Implications for SME's; + Mobile commerce; + Trust; + Distributed knowledge management; + business transformations. This volume contains the edited proceedings of the Second Working Conference on E-Business: Multidisciplinary Research and Practice, which was sponsored by the International Federation for Information Processing (IFIP), Working Group 8.4, as well as by the Danish Center for E-Business Development and the Copenhagen Business School. The conference was held in June 2002 in Copenhagen.

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Product Details

Meet the Author

Paula Swatman is Professor of eBusiness and Director of the Institute for Management at the University of Koblenz-Landau in Germany, as well as Professor of Information Systems within the School of I.S. at Deakin University in Australia.

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Table of Contents

Foreword. If e-Business is Different, then so is Research in e-Business; R. Clarke. The Internet and an Opportunity to Re-invent the Banking System; M.S.H. Heng, S.C.A. Peters. Failing with success; F. Ulbrich. Models of Trust in Business-to-Consumer Electronic Commerce; V. Farrell, R. Scheepers, P. Joyce. Conceptual frames of reference and their influence on E-Commerce System Development; G.L. van der Vyver, M.S. Lane. An Evaluation of Intelligent Agent based Innovation in the Wholesale Financial Services Industry; M.-A. Williams, S. Elliot. Enhancing Mobile Commerce: Instant Music Purchasing Over the Air; J.F. Hampe, G. Schwabe. E-Business and Driven Transformation - a Comparison of Australian And Indian Experiences in the Telecom Sector; C.R. Unnithan, P.M.C. Swatman. A Strategic Comprehensive Framework for Evaluating is Investments; A. Wassenaar. Supporting CLEAR: A Strategy for Small and Medium Size Enterprise Adoption of e-Business Practices in Atlantic Canada; D. Jutla, T. Weatherbee. Multidisciplinary E-Forensics Methodology Development to Assist in the Investigation of e-Crime; A. Tennyenhuis, R. Jamieson. The Potentialities of Focus Groups in e-Business Research: Theory Validation; S. Lichtenstein, P.M.C. Swatman. Use of the Web for Destination Marketing by Regional Tourism Organisations in the Asia-Pacific Region; L. Burgess, J. Cooper, C. Alcock, K. McNamee, W. Doolin. Internet Marketing Communications: Interactivity and Integration; B. Lawton, S. Gregor. E-Business and the Formation of Strategies; S. Junghagen, H.C.J. Linderoth. Managing a portfolio of supplier relations in internet-driven electronic market places; M. Grieger, H. Kotzab, T. Skjøtt-Larsen. Adoption of E-Commerce in SMEs: Lessons from Stage Models; A. Scupola. E-Government Business Strategies and Services to Citizens; J. Chamberlain, T. Castleman. The Implications of E-Commerce for Software Project Risk: A preliminary investigation; K.J. Stevens, G.T. Timbrell. Framework for Participants' Recognition of Key Success Factors in Electronic Marketplaces; R. Skdale, C. Standing. Integrating E-commerce into the Retail Supply Chain; B. Roberts, G. Thomas. Integration of an Internet-Driven Supply Chain for a Medium-Size E-commerce Company; R. Maurici, J.L. Cybulski. Consumer Choice, Information Product Quality, and Market Implications; G. Kazakevitch, L. Torlina. On-line Retailing: An Investigation into the Success Factors; W. Golden, M. Hughes, P. Gallagher. Governance for E-business Knowledge Management Systems; R. Jamieson. The Value of E-procurement Models in B2B Exchanges - An Australian Experience; D. Thomson, M. Singh. E-commerce and Human Resource Management: Theoretical Approaches and Issues for the Banking Industry; Y. Blount, T. Castleman, P.M.C. Swatman. When e-business becomes k-business...will it be 'a natural act'? D. Binney, M. Ishak. Designing an Online Self-Assessment Tool Utilizing Confidence Measurement; G. Farrell, Ying K. Leung. Strategizing for Distributed Knowledge Management; M. Holm Larsen, M. Kühn Pedersen. Software Packages; J. Damsgaard, J. Karlsbjerg. Understanding e-business competencies in SMEs; T.R. Eikebrokk, D.H. Olsen. Traditional Australian Media Organisations Adoption of the World Wide Web; D. Burden, P. Joyce, J. Mustard. The Nature of Work for Employees in a Virtual Organisation: The Virtual Worker; Vi-Lam Truong, B.J. Corbitt. Mobile Commerce - The Challenges; N. Wickramasinghe.

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