Sell with a Story: How to Capture Attention, Build Trust, and Close the Sale

Sell with a Story: How to Capture Attention, Build Trust, and Close the Sale

by Paul Smith
Sell with a Story: How to Capture Attention, Build Trust, and Close the Sale

Sell with a Story: How to Capture Attention, Build Trust, and Close the Sale

by Paul Smith

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Overview

Despite the high-tech tools available to salespeople today, the most personal method still works best. Through storytelling, a salesperson can explain products or services in ways that resonate, connect people to the mission, and help determine what decisions are made.

A well-crafted story can pack the emotional punch to turn routine presentations into productive relationships. In Sell with a Story, organizational storytelling expert and author Paul Smith focuses his popular and proven formula to the sales arena.

Smith identifies the ingredients of the most effective sales stories and reveals how to:

  • Select the right story
  • Craft a compelling and memorable narrative
  • Incorporate challenge, conflict, and resolution• And more

Learning from model stories, skill-building exercises, and enlightening examples from Microsoft, Costco, Xerox, Abercrombie & Fitch, Hewlett-Packard, and other top companies, you will soon be able to turn their personal experiences into stories that introduce yourself, build rapport, address objections, add value to the product, bring data to life, create a sense of urgency…and most importantly, sell!

If you want to become a better communicator and transform your sales results, Sell with a Story is for you.


Product Details

ISBN-13: 9781400242368
Publisher: AMACOM
Publication date: 09/06/2022
Pages: 304
Sales rank: 1,149,012
Product dimensions: 5.90(w) x 8.90(h) x 1.00(d)

About the Author

PAUL SMITH is a dedicated father of two and an expert trainer in leadership and storytelling techniques. As the author of the popular Lead with a Story, he has seen his work featured in The Wall Street Journal, Time, Forbes, The Washington Post, Success, and Investor's Business Daily, among others.

Table of Contents

Foreword Mike Weinberg ix

Acknowledgments xi

Introduction 1

Chapter 1 What Is a Sales Story? 7

Chapter 2 Why Tell Sales Stories? 15

Part I What Sales Stories You Need and When to Tell Them 25

Chapter 3 Introducing Yourself 29

Chapter 4 Stories You Tell Yourself 35

Chapter 5 Getting Buyers to Tell Their Story 41

Chapter 6 Building Rapport 49

Chapter 7 The Main Sales Pitch 65

Chapter 8 Handling Objections 77

Chapter 9 Closing the Sale 87

Chapter 10 Storytelling After the Sale 95

Part II How to Craft Sales Stories 103

Chapter 11 Elements of a Great Story 107

Chapter 12 Choosing the Right Story to Tell 115

Chapter 13 Story Structure 121

Chapter 14 The Hook (Transition In) 127

Chapter 15 Context 133

Chapter 16 Challenge, Conflict, Resolution 141

Chapter 17 Lesson and Action (Transition Out) 147

Chapter 18 Emotion 161

Chapter 19 Surprise 177

Chapter 20 Dialogue, Details, and Length 187

Chapter 21 Delivery 209

Chapter 22 Telling Stories with Data 219

Chapter 23 Stretching the Truth 225

Chapter 24 Finding Great Stories 233

Chapter 25 Practicing and Saving Your Stories 243

Chapter 26 Getting Started 253

Appendix A 25 Stories Salespeople Need 255

Appendix B Selling Story Roadmap 257

Appendix C Story Structure Template 265

Appendix D List of Sales Stories 267

Additional Reading 269

Endnotes 273

Index 281

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