Service Operations Management

by George Firth

Overview

As a part of business management, service operations management refers to the study and practice of managing, controlling, designing efficient service methods that reduce cost and maximize the profit. The main categories looked upon while managing operations are efficiency, effectiveness, safety, risk and maintenance, after sales service etc. This book elucidates new techniques of service operations and their applications in a multidisciplinary approach. Most of the topics introduced in it cover new techniques and the applications of this subject. This textbook will serve as a valuable source of reference for those interested in this field.

Product Details

ISBN-13:	9781682854723
Publisher:	Willford Press
Publication date:	05/30/2018
Pages:	238
Product dimensions:	7.00(w) x 10.00(h) x 0.56(d)