Service Quality: Multidisciplinary and Multinational Perspectives

Service Quality: Multidisciplinary and Multinational Perspectives

by Stephen Brown, Evert Gummeson, Bo Edvardsson, Bengtove Gustavsson
     
 

Product Details

ISBN-13:
9780669211528
Publisher:
Lexington Books
Publication date:
06/28/1998
Series:
Issues in Organization and Management Series
Pages:
350
Product dimensions:
6.00(w) x 9.00(h) x 1.00(d)

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