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The ServSafe Alcohol coursebook teaches readers how to prevent and address challenging intoxication situations. Chapters in this full-color book detail understanding the law and responsibility, evaluating levels of intoxication, checking identification, as well as service guidelines for difficult situations. ServSafe Alcohol is designed specifically for front of the house employees in the foodservice industry and takes a positive, proactive approach to serving alcohol responsibly. The book enables staff to understand and anticipate alcohol-related situations, and to act on them in a way that will benefit the guest, the server, and the foodservice business.