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About the Author: Jean-Francois Manzoni is Professor of Leadership and Organizational Development at IMD in Lausanne, Switzerland. His research, teaching and consulting activities are focused on the management of change at the individual and organizational levels. A citizen of Canada and France, Professor Manzoni worked with Ernst and Young before receiving an M.B.A. from McGill University (Canada) and a D.B.A. from Harvard Business School. Prior to joining IMD, he was Associate Professor of Management at INSEAD (Fontainebleau, France), where he founded and directed the INSEAD-PwC Research Initiative on High Performance Organizations. This Initiative was funded by a £5 million grant from PriceWaterhouseCoopers, the largest corporate donation ever received by the school. Jean-Louis Barsoux is a Research Fellow at IMD in Lausanne, Switzerland. He received his Ph.D. in comparative management from the University of Loughborough in England. His doctoral thesis provided the foundation for Management in France, which won the Management Consultancies Association Prize for Book of the Year in 1990. He also taught at Templeton College in Oxford, where he co-authored two books with Rosemary Stewart on comparative management and the role of humor in business.