Shared Cognition In-Organizations: The Management of Knowledge

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Overview

Written for those interested in the topic of "shared knowledge" in organizations, this edited volume brings together a variety of themes and perspectives that emerge when multidisciplinary scholars examine this important subject. The papers were presented at a conference designed to bring together behavioral scientists who were interested in the creation, conversation, distribution, and protection of knowledge in organizations.

The editors bring together a distinguished group of social psychologists who have made important contributions to social cognition and group processes. They cast a wide net in terms of the topics covered and challenged the authors to think about how their research applies to the management or mismanagement of knowledge in organizations. The volume is divided into three sections: knowledge systems, emotional-motivational systems, and communication and behavioral systems. A final conclusion chapter discusses and integrates the various contributions.

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Editorial Reviews

Booknews
Behavioral scientists examine knowledge systems, emotional and motivational systems, and communication and behavioral systems as they relate to the creation, conservation, distribution, and protection of knowledge within an organization. The 14 papers are from a November 1996 conference at Northwestern University. Annotation c. Book News, Inc., Portland, OR (booknews.com)
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Product Details

Table of Contents

About the Editors
Contributors
Foreword
Preface
Introduction
1 Transactive Memory: Learning Who Knows What in Work Groups and Organizations 3
2 "Saying Is Believing" Effects: When Sharing Reality About Something Biases Knowledge and Evaluations 33
3 The Uncertain Role of Unshared Information in Collective Choice 49
4 Dirty Secrets: Strategic Uses of Ignorance and Uncertainty 71
5 Effects of Epistemic Motivation on Conservatism, Intolerance, and Other System-Justifying Attitudes 91
6 Accountability Theory: Mixing Properties of Human Agents With Properties of Social Systems 117
7 Some Like It Hot: The Case for the Emotional Negotiator 139
8 Social Uncertainty and Collective Paranoia in Knowledge Communities: Thinking and Acting in the Shadow of Doubt 163
9 Normative Influences in Organizations 195
10 Entrepreneurs, Distrust, and Third Parties: A Strategic Look at the Dark Side of Dense Networks 213
11 What Newcomers See and What Oldtimers Say: Discontinuities in Knowledge Exchange 245
12 Knowledge Transmission in Work Groups: Helping Newcomers to Succeed 267
13 Organizational Learning and New Product Development: CORE Processes 297
14 Themes and Variations in Shared Cognition in Organizations 327
Author Index 349
Subject Index 361
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