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From the Publisher"This is a terrific collection of up-to-date research and thinking on a very timely topic. Many, many managers are struggling to make sense of virtuality and the global diffusion of work teams. This volume will provide them with much-needed tools and approaches for understanding this new wave of workplace innovation and disruption."—Larry Prusak, Distinguished Scholar, BabsonCollege
"This is a fine and original collection focused on a key, emerging theme in knowledge management - how and why is expertise shared. The pieces are well balanced between technological and non-technological approaches and the work stands well on its own."—Larry Prusak, DistinguishedScholar, Babson College
"Knowledge management has entered a new phase that focuses not just on building computer-based repositories, but on the more complex tasks of enabling the sharing of expertise.
This collection of articles comes at precisely the right time. It unites theoretical research and practice perspectives to address the social, cognitive, and organizational aspects of this shift, as well as its technological implications."—Etienne Wenger, author of *Communities of Practice* and co-author of *Cultivating Communities of Practice*
"Dominique Foray is to be congradulated for producing the first full-blown text on the economics of knowledge. This wide ranging, interesting, and valuable book will surely be the touchstone by which other studies are judged. Foray focuses hard on knowledge itself, not information or data, and by doing so has produced an original and much needed study."—Larry Prusak,Distinguished Scholar, Babson College