Shortcuts for Smart Managers: Checklists, Worksheets, and Action Plans for Managers with No Time to Waste

Overview

"Maria has to present her first budget in less than a month, but she works from 8 to 6 as it is. Pat has to conduct a performance appraisal...of a very difficult employee. Don has to put together a quality report for his area (something he has not done in years). Where can they all turn?

For managers who are out of time, out of information, or just out of patience, Shortcuts for Smart Managers provides solutions and preventive cures for many typical challenges. This concise managerial toolbox contains just the ...

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Overview

"Maria has to present her first budget in less than a month, but she works from 8 to 6 as it is. Pat has to conduct a performance appraisal...of a very difficult employee. Don has to put together a quality report for his area (something he has not done in years). Where can they all turn?

For managers who are out of time, out of information, or just out of patience, Shortcuts for Smart Managers provides solutions and preventive cures for many typical challenges. This concise managerial toolbox contains just the essential how-to information, including checklists, worksheets, and action plans for 30 key issues managers face. These interactive, capsulized chapters help time-pressed managers with subjects like:

• coaching
• conference planning
• decision making
• meetings
• goal setting
• communication
• project planning
• the Internet
• negotiation
• presentations
• marketing
• public relations
• strategic planning
• teams
• training
• crisis management
• delegating
• and more!"

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What People Are Saying

John Fulton
I read this book with interest as I am always looking for shortcuts and found it a real gem. It is full of useful information and hints. All the sections were easily accessible with a variety of checklists. This book should be in every manager's top drawer.
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Product Details

  • ISBN-13: 9780814404324
  • Publisher: AMACOM
  • Publication date: 8/28/1998
  • Pages: 384
  • Product dimensions: 6.44 (w) x 9.38 (h) x 1.38 (d)

Meet the Author

LISA DAVIS (Wallsend, U.K.) is an international management consultant, training designer, and training materials developer. Her clients include Bristol-Myers Squibb, BMW, Ford, and Mitsubishi.

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Table of Contents

List of Organizer Sheets
Introduction
Acknowledgments
Appraisal 1
Budgets 17
Business Ethics 32
Change Management 45
Coaching 57
Communication 65
Dealing With Difficult People 84
Decision Making 95
Delegating 105
Goal Setting 117
Influencing 133
The Internet 142
Interviewing 150
Marketing 163
Meeting Planning 175
Meetings 184
Mentoring Partnerships 199
Negotiation 209
Presentations 222
Project Planning 244
Public Relations 257
Quality 266
Selling 278
Strategic Planning 284
Stress Management 296
Teamwork 309
Teleworking 317
Time Management 326
Training 337
Troubleshooting and Crisis Management 354
Index 363
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