Shortell and Kaluzny's Healthcare Management: Organization Design and Behavior / Edition 6

Hardcover (Print)
Rent from
(Save 75%)
Est. Return Date: 07/26/2015
Used and New from Other Sellers
Used and New from Other Sellers
from $70.48
Usually ships in 1-2 business days
(Save 62%)
Other sellers (Hardcover)
  • All (28) from $70.48   
  • New (7) from $142.86   
  • Used (21) from $70.48   


Completely updated to address the challenges faced by modern health care organizations, the sixth edition of SHORTELL AND KALUZNY'S HEALTH CARE MANAGEMENT: ORGANIZATION DESIGN AND BEHAVIOR offers a more global perspective on how the United States and other countries address issues of health and health care. Written by internationally recognized and respected experts in the field, the new edition continues to bring a systemic understanding of organizational principles, practices, and insight to the management of health services organizations. Based on state-of-the-art organizational theory and research, the text emphasizes application and challenges you to provide a solution or a philosophical position. Coverage includes topics ranging from pay for performance and information technology to ethics and medical tourism and expands upon a major theme of the fifth edition: health care leaders must effectively design and manage health care organizations while simultaneously influencing and adapting to changes in environmental context.
Read More Show Less

Product Details

  • ISBN-13: 9781435488182
  • Publisher: Cengage Learning
  • Publication date: 1/21/2011
  • Edition description: New Edition
  • Edition number: 6
  • Pages: 512
  • Sales rank: 212,618
  • Product dimensions: 8.10 (w) x 9.20 (h) x 1.00 (d)

Meet the Author

Lawton Robert Burns, is the James Joo-Jin Kim Professor, and Professor of Health Care Management in the Health Care Management Department at the Wharton School, University of Pennsylvania. He is also Director of the Wharton Center for Health Management and Economics. His research focuses on hospital-physician relationships, strategic change, integrated health care, supply chain management, health care management, formal organizations, physician networks and physician practice management firms. Dr. Burns is the author of, and contributor to several books, as well as numerous articles, on Health Care Management. He is the recipient of numerous grants, awards and Fellowships and has held many academic positions throughout his career. Dr. Burns has also provided expert witness testimony for the federal government as well as for the private sector. He is a member of the Academy of Management, the American Hospital Association and the Association for Health Services Research. Lawton R. Burns has a Bachelor of Arts Degree in Sociology and Anthropology, a Master's Degree in Sociology and a Doctor of Philosophy Degree in Sociology.

Elizabeth H. Bradley, Ph.D. is a Professor of Epidemiology and Public Health at the Yale School of Public Health, where she directs the Health Management Program and Global Health Concentration. She is also the Director of the Yale Global Health Initiative. She has extensive academic and research experience in the public health arena and is the recipient of numerous honors and research grants. Her research focuses on health services, with an emphasis on management and quality improvement. Dr. Bradley is a member of the Gerontological Society of America, the Academy of Health, and the Association of University Programs in Health Administration. She is a faculty Associate of the American College of Healthcare Executives and a full member of the Yale Cancer Center Prevention/Control Program. She is also the author of over one hundred published papers and the author of, and contributor to, numerous books and articles in the health field. Elizabeth Howe Bradley has a Bachelor of Arts Degree in Economics, A master of Business Administration and a Doctor of Philosophy Degree in Health Policy and Health Economics.

Bryan J. Weiner is Professor, Department of Health Policy and Management, Gillings School of Global Public Health, University of North Carolina at Chapel Hill. He is the author of, and the contributor to, numerous books and articles. He is a member of the Academy of Health, the Academy of Management, the American Public Health Association and the Society for Behavioral Medicine. Dr. Weiner has a Bachelor of Arts Degree in Psychology, a Master of Arts Degree in Organizational Psychology and a Doctor of Philosophy Degree in Organizational Psychology.

Read More Show Less

Table of Contents

PART I: INTRODUCTION. 1. The Management Challenge of Delivering Value in Health Care: Global and U.S. Perspectives. 2. Leadership and Management: A Framework for Action. PART II: MICRO PERSPECTIVES. 3. Organization Design and Coordination. 4. Motivating People. 5. Teams and Team Effectiveness in Health Services Organizations. 6. Communication. 7. Power, Politics, and Conflict Management. 8. Complexity, Learning, and Innovation. 9. Improving Quality in Health Care Organizations. PART III: MACRO PERSPECTIVES. 10. Strategic Thinking and Achieving Competitive Advantage. 11. Managing Strategic Alliances. 12. Health Policy and Regulation. 13. Health Information Systems and Strategy. 14. Consumerism and Ethics. 15. Globalization and Health: The World is Flattening.
Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star


4 Star


3 Star


2 Star


1 Star


Your Rating:

Your Name: Create a Pen Name or

Barnes & Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation


  • - By submitting a review, you grant to Barnes & and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Terms of Use.
  • - Barnes & reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)