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Shut Up and Listen: Communication with Impact

Overview

Make sense of the communications explosion and increase your effectiveness in the workplace. Shut Up and Listen combines no-nonsense advice with insight into the latest tools from some leading opinion-formers. Master the art of the compelling message and discover how to apply it across the spectrum of communications channels. This revised and updated edition is packed with tips
from experts in leading global companies like Saatchi & Saatchi, Nokia, BBC and Microsoft. There ...

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Shut Up and Listen: Communication with Impact

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Overview

Make sense of the communications explosion and increase your effectiveness in the workplace. Shut Up and Listen combines no-nonsense advice with insight into the latest tools from some leading opinion-formers. Master the art of the compelling message and discover how to apply it across the spectrum of communications channels. This revised and updated edition is packed with tips
from experts in leading global companies like Saatchi & Saatchi, Nokia, BBC and Microsoft. There are opportunities to test your own abilities and build your skills through a series of practical applications.

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Editorial Reviews

From the Publisher
'In this readable and engaging book, Cary Cooper and Theo Theobald offer sound practical advice and ways to use the latest communication tools to enhance one's competence and effectiveness. Expert tips sprinkled throughout enrich their own wisdom. Readers are encouraged to practice and reinforce skills through the use of application activities linking concepts and behaviors. A useful read for professionals at all levels of experience.' – Ronald J. Burke, Schulich School of Business, York University, Toronto, Canada

'This is a book that captures you with its message. So – read it, think it and act it! Every page has its own important message and if, as the authors suggest, story telling is fundamental to good ommunication then they certainly have achieved this in the story they tell.' – Phillip Dewe, Professor of Organizational Psychology, Birkbeck, University of London

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Product Details

  • ISBN-13: 9780230314276
  • Publisher: Palgrave Macmillan
  • Publication date: 1/3/2012
  • Pages: 232
  • Product dimensions: 6.00 (w) x 9.10 (h) x 0.80 (d)

Meet the Author

THEO THEOBALD International business author, currently working with some of the UK's leading public sector bodies on issues of leadership. A former SSC executive, he is renowned for his work on clear communication and is passionate about the benefits of well-being at work.
CARY L. COOPER Distinguished Professor of Organisational Psychology at Lancaster University, UK,and a recognised authority on stress in the workplace. He has recently been instrumental in compiling a defining work on behalf of the UK government's Foresight project on Mental Capital and Well-being.

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Table of Contents

About The Authors
Preface
Introduction
PART I: INSIGHT
Revelations
What Kind Of Communicator Are You?
PART II: HOW TO. . .
Introduction
The Truth About Reading
The Truth About Writing
Persuasion
Writing - The Rules Of The Tools
Listening
Talking
Listening And Talking - The Rules Of The Tools
Feeling
PART III: PLANNING FOR SUCCESS
Planning
Six Simple Strategies
Appendix I: Further Recommended Reading
Appendix II: List Of Contributors
Index

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