Shut Up and Listen: Communication with Impact [NOOK Book]

Overview

Make sense of the communications explosion and increase your effectiveness in the workplace. Shut Up and Listen combines no-nonsense advice with insight into the latest tools from some leading opinion-formers. Master the art of the compelling message and discover how to apply it across the spectrum of communications channels. This revised and updated edition is packed with tips
from experts in leading global companies like Saatchi & Saatchi, Nokia, BBC and Microsoft. There ...
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Shut Up and Listen: Communication with Impact

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Overview

Make sense of the communications explosion and increase your effectiveness in the workplace. Shut Up and Listen combines no-nonsense advice with insight into the latest tools from some leading opinion-formers. Master the art of the compelling message and discover how to apply it across the spectrum of communications channels. This revised and updated edition is packed with tips
from experts in leading global companies like Saatchi & Saatchi, Nokia, BBC and Microsoft. There are opportunities to test your own abilities and build your skills through a series of practical applications.
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Product Details

  • ISBN-13: 9781137007414
  • Publisher: Palgrave Macmillan
  • Publication date: 11/29/2011
  • Sold by: Barnes & Noble
  • Format: eBook
  • Pages: 232
  • Sales rank: 1,399,940
  • File size: 356 KB

Meet the Author

THEO THEOBALD International business author, currently working with some of the UK's leading public sector bodies on issues of leadership. A former SSC executive, he is renowned for his work on clear communication and is passionate about the benefits of well-being at work.

CARY L. COOPER Distinguished Professor of Organizational Psychology and Health at the Lancaster University Management
School, UK. He is the author of over 100 books, has written over 400 scholarly articles, and is a frequent contributor to
national newspapers, television and radio. He is a Fellow of the British Academy of Management and also of the US-based Academy of Management. In 2001 he was awarded a CBE in the Queen's Birthday Honours List, and he was Founding Chair of the Sunningdale Institute in the National School of Government, UK. He was also the lead scientist to the UK Government Office for Science on their Foresight programme on Mental Capital and Wellbeing, and was appointed a member of the expert group on establishing guidance for the National Institute for Health and Clinical Excellence on stress management in the workplace in
2009. Professor Cooper is Chair of the Academy of Social Sciences, President of the British Association of Counselling and Psychotherapy, a national Ambassador of the Samaritans and Patron of Anxiety UK. HR Magazine named him the '6th Most Influential Thinker in HR' in 2009. He was awarded the Lord Dearing Lifetime Achievement Award at the Times Higher Education Awards 2010.

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Table of Contents

About the Authors
Preface
Introduction
PART I: INSIGHT
Revelations
What Kind of Communicator Are You?
PART II: HOW TO...
Introduction
The Truth about Reading
The Truth about Writing
Persuasion
Writing - The Rules of the Tools
Listening
Talking
Listening and Talking - The Rules of the Tools
Feeling
PART III: PLANNING FOR SUCCESS
Planning
Six Simple Strategies
Appendix I: Further Recommended Reading
Appendix II: List of Contributors
Index
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