The Silent Language of Leaders: How Body Language Can Help--or Hurt--How You Lead

( 2 )


Praise for The Silent Language of Leaders

"Great coaching for global leaders of the future!"
Marshall Goldsmith, New York Times best-selling author, MOJO and What Got You Here Won't Get You There

"Leadership is much more biological than we have realized. Carol Kinsey Goman has done a great job of outlining the biological impact that leaders have through their body language."
David Rock, author, Your Brain at Work

"Goman offers invaluable ...

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Praise for The Silent Language of Leaders

"Great coaching for global leaders of the future!"
Marshall Goldsmith, New York Times best-selling author, MOJO and What Got You Here Won't Get You There

"Leadership is much more biological than we have realized. Carol Kinsey Goman has done a great job of outlining the biological impact that leaders have through their body language."
David Rock, author, Your Brain at Work

"Goman offers invaluable insights and tips that espouse the true value of listening, not just with our ears, but with our eyes, helping us navigate and interpret the subtle body and facial cues that can mark the difference between success and failure. Don't talk, just click or walk into your nearest bookstore, and buy it now."
Linda Kaplan, CEO, and Robin Koval, president, Kaplan Thaler Group, and authors of New York Times and Wall Street Journal bestseller, The Power of Nice

"The Silent Language of Leaders is destined to become a classic in the field of nonverbal communication and business."
David Givens, Ph.D., director, Center for Nonverbal Studies, anthropologist, and author, Your Body at Work, Crime Signals, Love Signals, and The Nonverbal Dictionary

"Carol Kinsey Goman has written an important book based on real life experience—not just theory. This is a book that must be read by leaders and those who aspire to lead."
Robert Dilenschneider, founder, The Dilenschneider Group and author, Power and Influence

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  • Carol Kinsey Goman
    Carol Kinsey Goman  

Product Details

  • ISBN-13: 9780470876367
  • Publisher: Wiley
  • Publication date: 4/19/2011
  • Edition number: 1
  • Pages: 288
  • Sales rank: 238,403
  • Product dimensions: 5.90 (w) x 8.40 (h) x 1.10 (d)

Meet the Author

Carol Kinsey Goman, Ph.D., founder of Kinsey Consulting Services, is an executive coach, management consultant, and keynote speaker for corporations, associations, and government agencies. She is a faculty member for the Institute of Management Studies and has served as adjunct faculty at John F. Kennedy University in the International MBA program and at the University of California in the Executive Education Department. She is the author of The Nonverbal Advantage: Secrets and Science of Body Language at Work. For more information visit:

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Table of Contents



Your Three Brains 15

Wired for Body Language 18

The Eye of the Beholder 20

Personal Curb Appeal 21

Five Mistakes People Make Reading Your Body Language 27

When Your Body Doesn’t Match Your Words 32

The Body Language of a Great Leader 34


Four Tips for Reading Body Language 38

Are They with You or Against You? 42

Dealing with the Disengaged 53

Are They Bluffing? 54

Body Language Guidelines for Negotiators 57


This Is Your Brain on Change 68

The Body-Mind Connection 73

Announcing Change 79

What Do People Want from You? 90

The Power of Empathy 91


The Universal Need for Collaboration 94

Wired to Connect 97

Six Body Language Tips for Inclusion 102

The Importance of How You Say What You Say 108

Using Space 111

Dress for Success 121

What Your Office Says About You 123

Familiarity Breeds Collaboration 125


Technology, the Great Enabler 129

Six Tips for a Conference Call 135

Important Tips for Videoconferencing 137

Technology Brings a New Range of

Communication Options 138

What's So Great About Face-to-Face? 143


The Neuroscience of Gender 152

Why Jane Doesn't Lead 155

Thirteen Gender-Based Differences in

Nonverbal Communication 159

Leadership Styles of Men and Women 163

The Body Language of Male and

Female Leaders 164

Body Language Tips for Male and

Female Leaders 168

Men Are from Mars, Women Are from Venus 174


Culture 179

Cross-Cultural Body Language 188

Lessons Learned 193


Greeting Behaviors 200

Business Cards 204

Time 206

Distance and Touch 211

Eye Contact 215

Seating 217

Emotions 221

Women 225

Closing Words of Advice 226


All Generations Bring Change 238

The New Generation of Workers 240

Gen Y and the Future of Visual Technology 242

The Future of Leadership 248

Predictions for the Future of Body Language 249

Acknowledgments 255

Notes 257

About the Author 265

Index 267

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Customer Reviews

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Sort by: Showing all of 2 Customer Reviews
  • Posted April 18, 2011

    Great advice for all kinds of leaders.

    Dr. Goman's tips are generally geared toward the business community, but her advice works just as well for other kinds of leaders. Teachers, committee chairs, coaches, camp counselors, Scout troop leaders - body language can mean the difference between cooperation and success, or disintegration and failure to meet group goals. Even parents could learn better real-life communication skills! I've seen a marked difference in the responses I get when I'm more conscious of my posture, my facial expressions and my verbal tone.

    Dr. Goman's writing style is interesting and accessible; you won't feel like you're reading a textbook, and you'll actually retain the information. If you're a leader, or if you want to be, this book will be a valuable tool.

    1 out of 1 people found this review helpful.

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    Posted March 26, 2013

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