Silos, Politics and Turf Wars: A Leadership Fable About Destroying the Barriers That Turn Colleagues Into Competitors

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Overview

In yet another page-turner, New York Times best-selling author and acclaimed management expert Patrick Lencioni addresses the costly and maddening issue of silos, the barriers that create organizational politics. Silos devastate organizations, kill productivity, push good people out the door, and jeopardize the achievement of corporate goals. As with his other books, Lencioni writes Silos, Politics, and Turf Wars as a fictional but eerily realistic story. The story is about Jude Cousins, an eager young management...

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Silos, Politics and Turf Wars: A Leadership Fable About Destroying the Barriers That Turn Colleagues Into Competitors

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Overview

In yet another page-turner, New York Times best-selling author and acclaimed management expert Patrick Lencioni addresses the costly and maddening issue of silos, the barriers that create organizational politics. Silos devastate organizations, kill productivity, push good people out the door, and jeopardize the achievement of corporate goals. As with his other books, Lencioni writes Silos, Politics, and Turf Wars as a fictional but eerily realistic story. The story is about Jude Cousins, an eager young management consultant struggling to launch his practice by solving one of the more universal and frustrating problems faced by his clients. Through trial and error, he develops a simple yet ground-breaking approach for helping them transform confusion and infighting into clarity and alignment.

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Editorial Reviews

From the Publisher
Marketing won't speak to engineering. Sales thinks production hogs the budget. Front desk believes back room's lazy. These sorts of turf wars, which turn outwardly unified companies into groupings of uncommunicative "silos," are the stuff of management lore. According to bestselling author Lencioni (The Five Dysfunctions of a Team), "they waste resources, kill productivity and jeopardize the achievement of goals"—they also drive workers into tizzies of frustration. Like his previous books, Lencioni's latest addresses the management problem through a fictional story; this one revolves around a self-employed consultant named Jude, who has to dismantle silos at an upscale hotel, a technology company and a hospital. Split into two sections, Lencioni's book first shows Jude discovering a solution to silos, then summarizes Jude's lessons into a strategy that readers can apply to any business. Lencioni's proposal is so full of common sense—namely, end turf wars by getting departments to rally around a common goal—that managers will be eager to apply it themselves. Just as refreshing is Lencioni's use of character and plot, which is far above average for the business genre. As sympathetic as Jude is, he makes Lencioni's management lessons memorable. (Mar.) (Publishers Weekly, January 30, 2006)

"...an excellent book that nearly everyone will identify with and benefit from..." (Personnel Today, May 2006)

"... an engaging, simplistic read, and one that reinforced many impressions about the ‘problems within’ and strategies to solve them.” (The British Journal Of Administrative Management, February/March 07)

"...if your business experiences politics... this book may be for you."  (EN, the magazine for entrepreneurs, January 2008)

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Product Details

  • ISBN-13: 9780470580448
  • Publisher: Wiley, John & Sons, Incorporated
  • Publication date: 2/17/2006
  • Series: J-B Lencioni Series , #17
  • Pages: 224
  • Product dimensions: 5.75 (w) x 8.54 (h) x 0.83 (d)

Meet the Author

Patrick Lencioni is president of The Table Group, a management consulting firm specializing in executive team development and organizational health. As a consultant and keynote speaker, he has worked with thousands of senior executives and executive teams in organizations ranging from Fortune 500s and high tech start-ups to universities and non-profits. His clients include AT&T, Bechtel, Boeing, Cisco, Sam's Club, Microsoft, Mitsubishi, Allstate, Visa, FedEx, New York Life, Sprint, Novell, Sybase, The Make-A-Wish Foundation, and the US Military Academy, West Point. He has delivered dozens of keynote addresses on leadership, organizational change, teamwork and corporate culture. He has written five best-selling books, The Five Temptations of a CEO, The Four Obsessions of an Extraordinary Executive, The Five Dysfunctions of a Team, Overcoming the Five Dysunctions of a Team: A Field Guide, and Death by Meeting.
Previously, Lencioni worked at the management consulting firm Bain & Company, Oracle Corporation, and Sybase, where he was VP of Organization Development. He is on numerous advisory boards, and sits on the National Board of Directors for the Make-A-Wish Foundation
.Lencioni speaks fluent Spanish and has worked internationally in the UK, France, Germany, Holland, Switzerland, Canada and Mexico. He lives in the San Francisco Bay Area.
For a free downloadable Silo tool, or to sign upfor Patrick's newsletter, please visit ww.tablegroup.com

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Table of Contents

Introduction vii

The Fable

Part One: Entrepreneurial Ambition 3

Part Two: Roller Coaster 19

Part Three: Rally 77

Part Four: Moments of Truth 139

The Theory

Introduction to Silos 175

Components of the Model 178

Identifying a Thematic Goal 187

Case Studies 189

Managing and Organizing Around the Thematic Goal 197

Thematic Goals and Long-Term Context 202

Making Matrix Organizations Work 205

Getting Started 207

Acknowledgments 209

About the Author 211

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Customer Reviews

Average Rating 4
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Sort by: Showing all of 15 Customer Reviews
  • Anonymous

    Posted May 8, 2006

    Hit-or-myth attack on turf wars

    Patrick Lencioni strikes an appealing tone in this fable about a genuinely good-hearted consultant who wants to help companies function better and show their people how to get along. His core message is that while many forces compel people to group into silos and fight each other, a leader can unify them around a common goal. It¿s a good message, even a sensible and enlightening one. While you are reading this book, resolving these situations seems quite possible - and in many cases, it well may be. We, therefore, recommend this book to companies that are plagued by internal warfare. However, for some of them, it will serve only as an inspiration and a starting point, because its simplified structure does not address certain key issues. Fundamentally, since many of the fable¿s examples emerge from unified meetings, what happens if your managers are so fractious you literally can¿t get the whole team in the same room? Even more daunting, what if your leaders meet but cannot agree on a thematic goal? Since some management teams disagree about day-to-day functions, they¿ll certainly have a tough time once individual silos are cemented in place. So, if you have sophisticated problems to solve, this book could be sort of hit or myth.

    1 out of 1 people found this review helpful.

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  • Posted April 9, 2013

    Silos, Politics and Turf Wars: A Leadership Fable About Destroyi

    Silos, Politics and Turf Wars: A Leadership Fable About Destroying the Barriers That Turn Colleagues Into Competitors by Patrick M. Lencioni examines the organizational barriers that prevent the free flow of information and resources thereby degrading overall corporate performance. Focused on the relationships and inner workings of the executive team, Mr. Lencioni provides a process for breaking down these barriers and enhancing organizational focus on mission objectives.

    I like Silos, Politics and Turf Wars because it provides insights to the common causes of organizational barriers and an actionable process for overcoming them. While the process presented focuses on realizing annual and near-term objectives, I believe it can be naturally extended to more strategic goals. Additionally, Mr. Lencioni's process supports what I believe is key to sustained, superior success; vision, focus, and commitment.

    As a business novel, Silos, Politics and Turf Wars presents its principles of for improved effectiveness through a series of believable, vividly illustrated, and easily related to stories of four organizations evolving toward improved performance. Additionally, many of the best practice recommendations found on the StrategyDriven website relate to Silos, Politics and Turf Wars; making it a StrategyDriven recommended read.

    All the Best,
    Nathan Ives
    StrategyDriven Principal

    Was this review helpful? Yes  No   Report this review
  • Anonymous

    Posted August 28, 2012

    Nice!

    Nice explanation to what I already knew, but didn't know I knew it.

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  • Anonymous

    Posted April 4, 2006

    first class

    Very timely, and fun to read. But one would like to see such important topics be placed in a global context. Economic globalization is creating new challenges, one very nice book China's global reach markets, multinationals, and globalization by george zhibin gu is a must read to understand global trends.

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