Simulation-based Lean Six-Sigma and Design for Six-Sigma / Edition 1

Hardcover (Print)
Buy New
Buy New from
Used and New from Other Sellers
Used and New from Other Sellers
from $105.95
Usually ships in 1-2 business days
(Save 31%)
Other sellers (Hardcover)
  • All (8) from $105.95   
  • New (7) from $105.95   
  • Used (1) from $123.40   


This is the first book to completely cover the whole body of knowledge of Six Sigma and Design for Six Sigma with Simulation Methods as outlined by the American Society for Quality. Both simulation and contemporary Six Sigma methods are explained in detail with practical examples that help understanding of the key features of the design methods. The systems approach to designing products and services as well as problem solving is integrated into the methods discussed.

Read More Show Less

Product Details

  • ISBN-13: 9780471694908
  • Publisher: Wiley
  • Publication date: 9/29/2006
  • Edition number: 1
  • Pages: 404
  • Product dimensions: 6.44 (w) x 9.27 (h) x 1.02 (d)

Meet the Author

BASEM EL-HAIK, PhD, is a Six Sigma and Design for Six Sigma consultant, author, and founder of Six Sigma Professionals, Inc., a firm providing Six Sigma and DFSS implementation, training, and consulting for industries ranging from financial services to high technology. Dr. El-Haik is a well-known author, consultant, and speaker on the subject. Throughout his career Dr. El-Haik trained, certified, coached, and mentored over 400 belts (Green Belts, Black Belts, and Master Black Belts) in DFSS and Six Sigma in both tracks: product and service (transactional).

RAID AL-AOMAR, PhD, is Assistant Professor of Industrial Engineering at Jordan University of Science and Technology (JUST). Dr. Al-Aomar has worked for several years as a consultant on Simulation and Lean Manufacturing at General Motors and Ford Motor Company in Detroit and as an adjunct faculty member at Wayne State University.

Read More Show Less

Table of Contents



1 Six-Sigma Fundamentals.

1.1 Introduction.

1.2 Quality and Six-Sigma Defined.

1.3 Introduction to Process Modeling.

1.4 Introduction to Business Process Management.

1.5 Measurement Systems Analysis.

1.6 Process Capability and Six-Sigma Process Performance.

1.7 Overview of Six-Sigma Improvement: DMAIC.

1.8 Six-Sigma Goes Upstream: Design for Six-Sigma.

1.9 Summary.

2 Lean Six-Sigma Fundamentals.

2.1 Introduction.

2.2 Lean Six-Sigma Approach.

2.3 LSS-Enhanced DMAIC.

2.4 Lean Manufacturing.

2.5 Value Stream Mapping.

2.6 Lean Techniques.

2.7 Summary.

3 Design for Six-Sigma Fundamentals.

3.1 Introduction.

3.2 Transaction-Based Design for Six-Sigma.

3.3 Service Design for Six-Sigma.

3.4 Service DFSS: The ICOV Process.

3.5 Service DFSS: The ICOV Process in Service Development.

3.6 Summary.


4 Basic Simulation Concepts.

4.1 Introduction.

4.2 System Modeling.

4.3 Simulation Modeling.

4.4 The Role of Simulation.

4.5 Simulation Software.

4.6 Summary.

5 Discrete Event Simulation.

5.1 Introduction.

5.2 System Modeling with DES.

5.3 Elements of Discrete Event Simulation.

5.4 DES Mechanisms.

5.5 Manual Simulation Example.

5.6 Computer DES Example.

5.7 Summary.

6 The Simulation Process.

6.1 Introduction.

6.2 Categories of Simulation Studies.

6.3 Systematic Simulation Approach.

6.4 Steps in a Simulation Study.

6.5 Example: Applying Simulation Process to a Hospital Emergency Room.

6.6 Summary.

7 Simulation Analysis.

7.1 Introduction.

7.2 Terminating Versus Steady-State Simulation.

7.3 Determination of Simulation Run Controls.

7.4 Variability in Simulation Outputs.

7.5 Simulation-Based Optimization.


8 Simulation-Based Six-Sigma Road Maps.

8.1 Introduction.

8.2 Lean Six-Sigma Process Overview.

8.3 Simulation-Based Lean Six-Sigma Road Map.

8.4 Simulation-Based Design for a Six-Sigma Road Map.

8.5 Summary.

9 Simulation-Based Lean Six-Sigma Application.

9.1 Introduction.

9.2 3S-LSS Integrated Approach.

9.3 3S-LSS Case Study.

9.4 Summary.

10 Simulation-Based Design for Six-Sigma Application.

10.1 Introduction.

10.2 3S-DFSS Process.

10.3 3S-DFSS Case Study: Dental Clinic Redesign.

10.4 Summary.

11 Practical Guide to Successful Development of Simulation-Based Six-Sigma Projects.

11.1 Introduction.

11.2 Characteristics of a 3S Application.

11.3 Ingredients for a Successful 3S Program.

11.4 Framework for Successful 3S Implementation.

11.5 3S Project Charter.

11.6 3S Software Tools.









Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star


4 Star


3 Star


2 Star


1 Star


Your Rating:

Your Name: Create a Pen Name or

Barnes & Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation


  • - By submitting a review, you grant to Barnes & and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Terms of Use.
  • - Barnes & reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously
Sort by: Showing 1 Customer Reviews
  • Anonymous

    Posted December 7, 2006

    A Handy Reference

    In reading the book I find the outline to be well organized on tasked subject. The authors are considered experts in the field of Six Sigma and particularly respected in the emergent area of DFSS. The authors have suggested a treatment based upon a good foundation on the subject and followed by a very complete introduction of Six Sigma tools. Subsequent to the tools presentation, there are several applications to the service (transactional) and manufacturing industries that include case studies. I believe this book to be important for two reasons. First of all, this will be a very comprehensive presentation of Six Sigma methodologies (DMAIC and DFSS) as suited to simulation applications in a very integrated format. In addition, this book is a model of Six Sigma application for broad and important transactional-based process industrial arenas, service and manufacturing. The application of simulation-based Six Sigma and DFSS in several industries is a very important area for new product and service development and will significantly benefit from the integrated application of Six Sigma methodologies. The manufacturing and service industries will both benefit from this manuscript, in particular companies that are relatively new in their implementation for Six Sigma and who just discovering the value of prevention in new product development (DFSS opportunity). Dr. Basem Haik is one of a very few practicing professional that possesses expertise in the area of `concept optimization¿ and the only one I know of that has authored books that treat these development methodologies in a truly integrated fashion. I highly recommend that this book for any practioner in the area of Lean Six Sigma and Design for Six Sigma.

    Was this review helpful? Yes  No   Report this review
Sort by: Showing 1 Customer Reviews

If you find inappropriate content, please report it to Barnes & Noble
Why is this product inappropriate?
Comments (optional)