The Six Sigma Black Belt Handbook / Edition 1

The Six Sigma Black Belt Handbook / Edition 1

by Thomas McCarty, Lorraine Daniels, Michael Bremer, Praveen Gupta
     
 

ISBN-10: 0071443290

ISBN-13: 9780071443296

Pub. Date: 11/19/2004

Publisher: McGraw-Hill Professional Publishing

EXTREME SIX SIGMA:

A new series that takes Six Sigma to the next level

The Six Sigma Operational Methods Series goes beyond simply explaining Six Sigma basics to interested managers--these are hard-core working tools of statistical methods, quantitative and intense, aimed at mathematically sophisticated Six Sigma practitioners unwilling to

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Overview

EXTREME SIX SIGMA:

A new series that takes Six Sigma to the next level

The Six Sigma Operational Methods Series goes beyond simply explaining Six Sigma basics to interested managers--these are hard-core working tools of statistical methods, quantitative and intense, aimed at mathematically sophisticated Six Sigma practitioners unwilling to settle for anything less than peak performance in manufacturing and services.

Written by four instructors from the world-renowned Motorola University, this handbook provides the tools Six Sigma Black Belts and Master Black Belts need to deal with the most intractable business problems. The authors show how to integrate research and development, manufacturing, human resources, finance, marketing, quality, and customer service with corporate vision, mission, and key strategies.

* Tools for estimating quality project cost on a project by project basis

* A complete guide to understanding and writing financial reports

* Methodologies for leading multiple projects

* Problem-solving tools like Design for Six Sigma and TRIZ

Contents: Strategy: Planning for Six Sigma
• Project Management
• Performance Reporting
• Leadership for Six Sigma: Organizing for Six Sigma
• Team Leader’s Tools *
Team Measurement Concepts
• Corporate Initiatives: Six
Sigma
• Lean Thinking
• Human Resources Management:
Organizational Alignment
• Compensation and Recognition
* Methodology Tools: Define
• Measure
• Analyze *
Improve
• Triz
• Control
• Design for Six Sigma
• Financial
Measurements: Financial
• Operational
• Reporting *
By Industry: Service
• Transaction
• Manufacturing *
Healthcare
• Human Resources Management

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Product Details

ISBN-13:
9780071443296
Publisher:
McGraw-Hill Professional Publishing
Publication date:
11/19/2004
Series:
Six Sigma Operational Methods Series
Edition description:
List
Pages:
589
Product dimensions:
6.40(w) x 9.30(h) x 1.60(d)

Table of Contents

PREFACE
ACKNOWLEDGMENTS
Part One: The Six Sigma Management System

Chapter 1: Introduction to Six Sigma

Chapter 2: Foundations of the Six Sigma Management System

Chapter 3: The Leadership Modes

Chapter 4: Insights into Six Sigma Leadership

Chapter 5: Six Sigma Management System Case Study
Part Two: Six Sigma and Lean

Chapter 6: Six Sigma and Lean
Part Three: Process Improvement Teams and Tools

Chapter 7: Introduction to Process Improvement Teams

Chapter 8: Leadership Roles in Deploying Teams

Chapter 9: Kaizen Teams

Chapter 10: Lean Teams
Part Four: Six Sigma Teams, Methodology and Tools

Chapter 11: Introduction to the DMAIC Process Improvement

Chapter 12: Define Phase

Chapter 13: Measure Phase

Chapter 14: Analyze Phase

Chapter 15: Improve Phase

Chapter 16: Control Phase

Chapter 17: DMAIC Summary

Chapter 18: DMADV
Part Five: Six Sigma Impact Measurement

Chapter 19: Financial and Performance Measurement
Part Six: Supplemental Information

Chapter 20: Innovating Breakthrough Solutions

Chapter 21: Measurement System Analysis in Non-Manufacturing Environments
INDEX

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