Six Sigma For Managers / Edition 1

Six Sigma For Managers / Edition 1

4.0 1
by Greg Brue, Roger A. Formisano
     
 

ISBN-10: 0071387552

ISBN-13: 9780071387552

Pub. Date: 03/27/2002

Publisher: McGraw-Hill Professional Publishing

THE BRIEFCASE BOOKS SERIES

Now translated into nine languages! This reader-friendly, icon-rich series is must reading for all managers at every level.

All managers, whether brand new to their positions or well established in the corporate hierarchy, can use a little "brushing up" now and then. The skills-based Briefcase Books series is filled with ideas

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Overview

THE BRIEFCASE BOOKS SERIES

Now translated into nine languages! This reader-friendly, icon-rich series is must reading for all managers at every level.

All managers, whether brand new to their positions or well established in the corporate hierarchy, can use a little "brushing up" now and then. The skills-based Briefcase Books series is filled with ideas and strategies to help managers become more capable, efficient, effective, and valuable to their corporations.

Six Sigma one of the hottest topics in today's manufacturing circles is a statistical concept that characterizes nearly zero defects in any process. But its successful implementation involves a whole new set of management practices. Six Sigma for Managers will help managers better understand this concept and how to facilitate the learning, cooperation, skills improvement, and commitment required to make Six Sigma processes a reality in any organization.

Product Details

ISBN-13:
9780071387552
Publisher:
McGraw-Hill Professional Publishing
Publication date:
03/27/2002
Series:
Briefcase Books Series
Pages:
180
Sales rank:
1,123,751
Product dimensions:
6.06(w) x 10.52(h) x 0.58(d)

Table of Contents

Preface
1What is Six Sigma?
Six Sigma Defined and Explained
Essentials of the Six Sigma Methodology
Focus on Engaging People and Changing Processes
Not Just Statistics, but Cultural Changes
Six Sigma Applied
What Six Sigma Is Not
Manager's Checklist for Chapter 1
2Why Do Six Sigma?
Money
Customer Satisfaction
Quality
Impact on Employees
Growth
Competitive Advantages
Are You and Your Company Ready?
The Correlation Between Quality and Cost
Manager's Checklist for Chapter 2
3Setting Business Metrics
A Little Statistics
Criteria for Business Metrics
What Is the Cost of Poor Quality?
Financial Linkage of Metrics and Results
Keeping Your Process Capability
Manager's Checklist for Chapter 3
4Implementing Six Sigma
Getting Started: The Do's
Getting Started: The Don'ts
Readying the Organization
Planning
What to Expect from Outside Consultants
Manager's Checklist for Chapter 4
5Roles and Responsibilities
Key Players
Executive Leaders
Champions
Master Black Belt
Black Belts
Green Belts Selecting Black Belts
Manager's Checklist for Chapter 5
6The Core of Six Sigma
The DMAIC Method
D - Define Phase
M - Measure Phase
A - Analyze Phase
I - Improve Phase
C - Control Phase
The Power and Discipline of the Sequence
Manager's Checklist for Chapter 6
7Quick Overview of Six Sigma Tools
Management Roles
Your Tool Map
Warm-up Tools
Key Tool #1: Process Mapping
Key Tool #2: XY Matrix
Key Tool #3: Measurement Systems Analysis
Key Tool #4: Process Capability Tool
Key Tool #5: Multivariate Study
Key Tool #6: Hypothesis Testing
Key Tool #7: Failure Mode Effect Analysis
Key Tool #8: Design of Experiments
Key Tool #9: Control Plan
Manager's Checklist for Chapter 7
8Selecting Six Sigma Projects
Project Criteria
Defect Project Selection Opportunities
Pareto Selection Method
Good vs. Bad Projects
Successful Project Characteristics
Manager's Checklist for Chapter 8
9How to Sustain Six Sigma
Basic Infrastructure Requirements
Communication Plan
Company Culture
Signs of Success
Company Cycles
Reinforcement and Control
Manager's Checklist for Chapter 9
10Six Sigma Proof Positive
Real Final Reports
Case Studies
Training Agendas
Job Descriptions
Design for Six Sigma
The End ... and the Beginning
Manager's Checklist for Chapter 10
Index

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