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Part Two looks at the standards of behaviour and ...
Part Two looks at the standards of behaviour and requirements of employers: introduction to health and safety in the workplace and Employment Rights and Responsibilities (ERR) ; the business environment - good working relationships; the importance of good customer service. Important aspects of managing your money and healthy living are also covered and prompts to learner to ask 'Where do I go from here?' as they look to other development opportunities.
Each chapter details the learning outcomes and relevance to other qualifications linked to the Qualification Credit Framework (QCF). At the end of each topic, there will be a series of short practical activities for self assessment for learners to see how far they have 'travelled' in gaining knowledge and understanding. In turn this will add to a sense of achievement. All content will relate to the current gaps in knowledge& understanding and softer skills for school leavers, 16-18 year old unemployed, returners to work, learners with disabilities who are seeking a change of employment, those in employment and seeking to enhance their prospects or are between jobs.