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Now in its sixth edition, Skills of Management is widely regarded as one of the leading introductions to core business and management skills for both students and professionals. The thoroughly revised and up-to-date chapters explore the theoretical and practical realities of management using real-life case examples and exercises. Covering both overarching strategic issues, such as defining the manager's job, priorities and objectives within the organizational context, through to practical issues, such as delegation, communication and training, this definitive text covers the areas of management expertise essential for any modern business and management student.
1. Managers and their background. 2. Identifying the manager's job. 3. The manager and the organization. 4. Managerial style. 5. Delegation. 6. Motivation. 7. Payment systems. 8. Communication. 9. Selection. 10. Appraisal. 11. Training and Development. 12. Counselling. 13. Disciplinary handling and dismissal. 14. The manager and employee relations. 15. Negotiating skills. 16. Meetings and chairing.