Smart Products, Smarter Services: Strategies for Embedded Control

by Mary J. Cronin

Overview

Billions of smart connected products are changing the competitive landscape for business and the daily lives of consumers. This book analyzes the evolution of embedded product intelligence and the impact of smart products on the automotive, wireless, energy, residential and health industries. It considers the transformation of consumer ownership models and privacy issues when smart products continuously monitor consumer behavior. Smart Products, Smarter Services recommends strategies for creating profitable smart ecosystems, product platforms and services.

Product Details

ISBN-13:	9780521147507
Publisher:	Cambridge University Press
Publication date:	08/19/2010
Pages:	360
Product dimensions:	5.90(w) x 8.90(h) x 0.70(d)

About the Author

Mary J. Cronin is Professor of Management in the Information Systems Department at the Carroll School of Management, Boston College. Her research analyzes the intersection of business strategy and technology, with a focus on industry transformation from technology triggers such as the internet, wireless networking, and embedded product intelligence. She is the author of numerous books, including Doing Business on the Internet (1994) and Unchained Value (1999).

Table of Contents

List of figures; List of tables; Acknowledgements; 1. Evolution of embedded intelligence; 2. Smart product ecosystems; 3. Embedded product controls; 4. Intelligent automobiles; 5. Smartphones and wireless services; 6. Energy: imbalance of power; 7. Smart home vision and reality; 8. Connected machines and consumer value; 9. Smart product privacy issues; 10. Strategies for managing smart products and services; References; Index.

Editorial Reviews

Smart Products, Smarter Services is a book whose time has come. After years of theorizing about adding connections to the things in our lives, we’re finally doing it. Smarter devices are at the core of the emergence of ubiquitous connectivity, which will revolutionize business and consumer experiences alike. Read Mary Cronin’s smart book to learn about device ecosystems, the application of smarter devices across many industries, and the best strategies to make them happen.”
Emily Nagle Green, President and CEO of Yankee Group and author of Anywhere: How Global Connectivity is Revolutionizing the Way We Do Business (2010)

“The message from Smart Products, Smarter Services is clear. We are on the cusp of another technology revolution which will pose new business and privacy challenges. To meet these challenges, firms will need to develop smart strategies for deploying these smart devices. This important book deserves to be widely read by managers, policy makers and academics.”
Mary J. Culnan, Slade Professor of Management and IT, Bentley University

“Over 14 billion embedded micro-controllers were shipped in the first half of 2010, and that’s without Professor Cronin’s smart book! But I say better late than never. She lays it all out, how to make the most of smart products. Embedded networking, for example. Imagine what we’ll be able to do when we get all these smart products networked and multiplying one another according to Metcalfe’s Law!”
Bob Metcalfe, Ethernet Inventor and 3Com Founder

From the Publisher