Smart Things to Know About Six Sigma

Overview

Smart is a breakthrough series that offers a completely newlearning experience for hassled business people. The books deliverall that the fast-track executive needs to shine and perform. Eachbook delivers a sharp introduction to the basics as well asexperiences and tips from the frontiers of the subject and theinsights of the hottest gurus.

Smart books have been selected to feature only those subjectswhich matter most to today’s business professional. The Smartseries brings ...

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Overview

Smart is a breakthrough series that offers a completely newlearning experience for hassled business people. The books deliverall that the fast-track executive needs to shine and perform. Eachbook delivers a sharp introduction to the basics as well asexperiences and tips from the frontiers of the subject and theinsights of the hottest gurus.

Smart books have been selected to feature only those subjectswhich matter most to today’s business professional. The Smartseries brings these subjects together to equip the next generationwith the secrets of success.

Each Smart book contains icons, features and signposts to helpyou use the ideas in your career and business:

Smart things to say: gives you inside tips and tricks

Smart quotes: what the experts say

Smart people to have on your side: make friends with thegurus

Killer questions: ideas to make your colleagues jump

Smart answers to tough questions: helps you stay out of troubleand ahead of the game!

Smart voices: real people from smart companies

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Product Details

Meet the Author

ANDREW BERGER is CEO of Continuous Innovation Culture Ltd, London UK - a Six Sigma software company. He has helped major corporations to deliver significant improvements in performance and to increase their delivery of financial benefits. He has worked with a range of multinational companies including BP, BOC, Powergen, Sony, BAT, UK government and Shell. He has worked on improvement programmes in 13 industries in over 24 countries. Andrew was co-author of Supply Chain Cybermastery (Gower) and has also contributed a number of articles and chapters to recently published books.

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Table of Contents

What is Smart?

Acknowledgements.

Preface.

Introduction.

Assessing the Pontential Benefits of Six Sigma.

The DMAIC Define Phase and Charter.

DMAIC - The Measure and Analyse Phases.

The DMAIC Process - Improve.

The DMAIC Process - Control.

Successfully Managing Six Sigma Change to Deliver FinancialBenefits.

Introducing Design for Six Sigma (DFSS).

Appendices.

Bibliography.

Glossary.

Index.

Six Sigma Table.

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