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Smart Trust: Creating Prosperity, Energy, and Joy in a Low-Trust World

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Overview

After illustrating the global relevance of trust with his book The Speed of Trust by selling more than one million copies in twenty-two languages, Stephen M.R. Covey again illuminates the hidden power of trust to change lives and impact organizations in Smart Trust. In a compelling and readable style, he and long-time business partner Greg Link share enlightening principles and anecdotes of people and organizations that are not only achieving unprecedented prosperity from high-trust relationships and cultures ...

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Smart Trust: Creating Prosperity, Energy, and Joy in a Low-Trust World

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Overview

After illustrating the global relevance of trust with his book The Speed of Trust by selling more than one million copies in twenty-two languages, Stephen M.R. Covey again illuminates the hidden power of trust to change lives and impact organizations in Smart Trust. In a compelling and readable style, he and long-time business partner Greg Link share enlightening principles and anecdotes of people and organizations that are not only achieving unprecedented prosperity from high-trust relationships and cultures but—even more inspiring—also attaining elevated levels of energy and joy.
Find out why trusted people are more likely to get hired or promoted, get the best projects and bigger budgets, and are last to be laid off. This sea-changing book will forever shift your perspective as it reveals and validates, once and for all, the transformational power of trust. Reading Smart Trust will increase your probability of thriving in this increasingly unpredictable marketplace. The more unpredictable it becomes, the more your (and your organization’s) sound judgment and ability to trust in this low-trust world will give you a tremendous competitive advantage—and the capacity to navigate the uncertainty low trust creates.

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Editorial Reviews

Library Journal
According to best-selling author Covey (The Speed of Trust: The One Thing That Changes Everything) and leadership consultant Link, the biggest impediment to global economic health is not the economics of the financial crisis but the loss of trust the crisis caused. To help resolve this situation, Covey shares the insights and practical advice of leaders and organizations throughout the world that are building high-trust relationships and cultures, which they believe will foster greater economic prosperity, energy, and joy. The authors make the case for the importance of trust and then teach readers how to trust in an untrustworthy world: by coupling the universal innate propensity to trust with a high level of critical analysis. Examples from prominent companies like eBay, quotations from respected managers like sociologist Peter Drucker, exercises for reflective thinking, and even Dilbert cartoons make this a highly readable book for a lay audience as well as business executives. [N.B.: Stephen M.R. Covey is the son of the Stephen R. Covey who authored The 7 Habits of Highly Successful People.] VERDICT This book not only raises interesting points but offers well-researched data and techniques with which to respond to them successfully. Well done! [See Prepub Alert, 8/1/11.]
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Product Details

  • ISBN-13: 9781451667295
  • Publisher: Simon & Schuster
  • Publication date: 12/27/2011
  • Edition description: Export Edition
  • Pages: 320
  • Sales rank: 1,464,015

Meet the Author

Stephen M. R. Covey is cofounder and CEO of CoveyLink Worldwide. A sought-after and compelling keynote speaker, author, and advisor on trust, leadership, ethics, and high performance, Covey speaks to audiences around the world. A Harvard MBA, he is the former CEO of Covey Leadership Center, which under his stewardship became the largest leadership development company in the world. Covey resides with his wife and children in the shadows of the Rocky Mountains.

Greg Link is co-founder of CoveyLink, FranklinCovey’s Global Speed of Trust Practice, and the former Covey Leadership Center. A trusted executive confidant, advisor, and compelling speaker, Link is a recognized authority on trust, leadership, sales, marketing, and high performance. He led the strategy that propelled Covey's father's book, The 7 Habits of Highly Effective People, to one of the two most influential business books of the twentieth century.

Rebecca A. Merrill has served in numerous leadership positions in community, education, and women’s organizations. Coauthor of Connections: Quadrant II Time Management, she also assisted Stephen R. Covey on The 7 Habits Highly Effective People.

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Customer Reviews

Average Rating 3.5
( 3 )
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Sort by: Showing all of 3 Customer Reviews
  • Posted January 10, 2012

    This Book is Both Amazing and Important

    This book is both amazing and important. It's amazing because it thoughtfully analyzes the most critical issue of our time - trust - and does so in a way that's easily digested and understood. It's important because exercising the practices it espouses can produce profoundly positive outcomes.

    Trust is the glue that holds together nations, organizations, families, and every good relationship on earth. Most of us already know that. What many people haven't yet discovered is the principle-centered framework that enables "smart trust" - balancing risk with opportunity, competence with character.

    This powerful book by Stephen M.R. Covey and Greg Link gets to the heart of what can make trust work to everyone's advantage. They show how to cut through the traditional trust or distrust dichotomy. Covey and Link give us a handy set of trust lenses through which we can realistically envision a whole new world of possibility in our current and potential relationships.

    As I coach leaders in a wide range of organizations, I'm frequently asked "Should I lead with my head or with my heart?" My answer is always the same: "Yes. Both." The most effective leaders - corporate executives, politicians, educators, clergy, parents, etc. - resist the head or heart quandary. They balance caution with optimism, analysis with empathy. They are neither gullible nor overly rigid. They exercise Smart Trust.

    Covey and Link elaborate on five specific actions that produce Smart Trust:
    1. Choose to Believe in Trust
    2. Start With Self
    3. Declare Your Intent ... and Assume Positive Intent in Others
    4. Do What You Say You're Going to Do
    5. Lead Out in Extending Trust to Others

    The authors don't merely throw out platitudes. They provide plenty of compelling evidence in the form of case studies from the real world. They demonstrate that Smart Trust is not only achievable, it's - well, it's Smart.

    2 out of 2 people found this review helpful.

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  • Anonymous

    Posted April 17, 2012

    Cannot use this book on audio

    Bought this book thinking that I can use it on my note app on the iPad, Android device, or IMac. They will not play on any of my devices so there is no reason for me to buy another one...

    0 out of 3 people found this review helpful.

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  • Posted February 9, 2012

    more from this reviewer

    Smart Trust

    The Maghribi traders had the right idea: To capitalize on lucrative business opportunities amid the chaotic political and social climate of the Middle East in the 10th century, these merchants formed an economic system that spanned miles, cultures, and governments – all based on handshakes. Leadership experts Stephen M.R. Covey and Greg Link (working with writer Rebecca Merrill) offer the story of the Maghribis to set the stage for their innovative “Smart Trust” strategy, which helps people create, maintain and leverage high-trust relationships and business environments in today’s “low-trust world.” They explore why people trust and why they don’t, why some people adopt the wrong kinds of trust, and how trust shapes your perceptions. In this well-researched, logically organized presentation, the authors draw from their experiences and those of numerous firms and individuals to show how trust can raise your “prosperity, energy and joy.” getAbstract believes this inspiring work could motivate you to take “the lead in extending trust” to enhance your professional and personal relationships – and you can trust us on that.

    0 out of 1 people found this review helpful.

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