Social Capital and Information Technology

Social Capital and Information Technology

by Marleen Huysman
     
 

ISBN-10: 0262083310

ISBN-13: 9780262083317

Pub. Date: 06/18/2004

Publisher: MIT Press

The concept of social capital, or the value that can be derived from social ties created by goodwill, mutual support, shared language, common beliefs,and a sense of mutual obligation, has been applied to a number of fields, from sociology to management. It is only lately, however, that researchers in information technology and knowledge management have begun to

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Overview

The concept of social capital, or the value that can be derived from social ties created by goodwill, mutual support, shared language, common beliefs,and a sense of mutual obligation, has been applied to a number of fields, from sociology to management. It is only lately, however, that researchers in information technology and knowledge management have begun to explore the idea of social capital in relation to their fields. This collection of thirteen essays by computer scientists, sociologists, communication specialists, economists, and others presents a multidisciplinary look at this particular intersection of information technology and social science and the need to adopt a sociotechnical perspective.For the most part the contributors take a positive view of the interplay of social capital,knowledge sharing, and community building. Some essays look at specific instances,including the on-line and face-to-face relationships of a community of athletes, the building of social capital among Iranian NGOs, and the Internet-based communities created by the open-source movement, while others discuss more general ideas of civic and personal communities. The last four essays examine computer applications that augment social capital, including topic- and member-centered communications spaces such as the Expert Finder and the Loops system and virtual repositories of knowledge such as the Answer Garden and Pearls of Wisdom.

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Product Details

ISBN-13:
9780262083317
Publisher:
MIT Press
Publication date:
06/18/2004
Edition description:
New Edition
Pages:
424
Product dimensions:
6.00(w) x 9.00(h) x 1.25(d)
Age Range:
18 Years

Table of Contents

1Social capital and information technology : current debates and research1
ISocial capital in civic engagement17
2Trust, acceptance, and alignment : the role of IT in redirecting a community21
3The effects of dispersed virtual communities on face-to-face social capital53
4Find what binds : building social capital in an Iranian NGO community system75
5How does the Interent affect social capital?113
IISocial capital in knowledge sharing133
6The ties that share : relational characteristics that facilitate information seeking137
7Exploring the eagerness to share knowledge : the role of social capital and ICT in knowledge sharing163
8Design requirements for knowledge-sharing tools : a need for social capital analysis187
9Explaining the underutilization of business-to-business E-commerce in geographically defined business clusters : the role of social capital209
10The impact of social capital on project-based learning231
IIIApplications of IT269
11Sharing expertise : the next step for knowledge management273
12Pearls of wisdom : social capital building in informal learning environments301
13Expertise finding : approaches to foster social capital333
14Fostering social creativity by increasing social capital355

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