This qualitative study critically analyzes the responsibilities of frontline staff at Opportunity Boys' Home (OBH), a residential treatment program for delinquent youth. The core activities of staff at OBH involve direct management and control of juvenile delinquents. Specifically, they serve as the formal social control agents primarily involved in "control-work," e.g., breaking up fights, resolving inmate conflicts, negotiating order, maintaining straight lines, preventing "AWOLS," confronting rule violations by juveniles, and responding to emergencies. Those interested in social control, community-based group homes, social work, and the sociology of work will find Social Control at Opportunity Boys' Home intriguing, useful, and informative.
Chapter 1 Preface Chapter 2 Opportunity Boys' Home: An Introduction: On Juvenile Hall; On Deinstitutionalization; On Negotiation; Approaches to Social Control; Book Overview; Notes Chapter 3 Setting: Facility Structure: Kitchen Structure; Social Services and Business Office; OBH Staff: Executive Director, Clinical Director and Intake Worker; Officer of the Day; Dorm Staff and Their Role; Summary Notes Chapter 4 Learning Control: Formal Training; Learn By Doing, and Learning Control From Others; Learning By Mistake; Learning Control From Residents; Discussion; Notes Chapter 5 Everyday Control: Situational Remedies: Ordering; Hands-On Correction; Requesting; Institutional Responses: Types of Punishments: "Consequents"; Recording Punishments: Logs and Incident Reports; Summary; Notes Chapter 6 Institutional Emergencies: Panic Button: Emergencies at OBH; Charging to the Scene; False Alarms; Evaluating Staff Use of the Panic Button; Summary; Notes Chapter 7 Resident Leaving: Awoling: Deciding to Awol; Awol Types; Awols: Detention, Non-Detection; Process of Awoling: The Duran Case; The Mata Case; The Brown Case; Awol Returns; Notes Chapter 8 Afterthoughts Chapter 9 Appendix: Research Methods and Charts: Role of Researcher; Frontline Staff/Resident Population Chart; Opportunity Boys' Home Awol Report; Opportunity Boys' Home Incident Report; Notes Chapter 10 Bibliography Chapter 11 Index Chapter 12 About the Author