“The book includes useful examples of companies that have transformed themselves into “social organisations.” CPO Agenda
“Shows how to turn ad hoc collaboration into a disciplined strategy to achieve key business goals.” Engineering and Technology
One of the best books to help your team is The Social Organization: How to Use Social Media to Tap the Collective Genius of Your Customers and Employees. It covers the best ideas for managing employees and customers through social media. Authors Anthony Bradley and Mark P. McDonald, group vice presidents at Gartner Research, crafted a thoughtful book.” Small Business Trends
"Bradley and McDonald practically present the process of becoming a social organization where employees, customers, suppliers, and all other stakeholders are direct participants in the creation of value." T+D magazine, The American Society Society for Training & Development (ASTD)
Featured on the CIO Insight 2011 Fall Reading List.