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Each chapter includes "Exercises," "Portfolio Building," "Summary," and "Notes."
I. INTRODUCTION TO SOCIAL WORKING.
1. Problem Solving and Generalist Practice.
Purpose and Objectives.
The Guided Problem Solving Method: Demystifying the Jargon.
Guided Problem Solving.
2. Theoretical Perspectives for Generalist Practice.
The Strengths/Empowerment/Social Justice Perspective.
The Ecological/Systems Perspective.
3. The Internal Process of Problem Solving: Values and Ethics.
The Importance of Values.
Societal Values and Latent Functions.
Values Conflict in Social Work.
The Social Control Issue.
NASW's Code of Ethics and Empowerment Practice.
4. Levels of Generalist Practice.
Simultaneous Practice across Levels.
Problem Solving and Practice Levels.
Looking at the Levels.
II. MICRO-PRACTICE WITH INDIVIDUALS, GROUPS, AND FAMILIES.
5. Working with the Individual Client.
Social Diagnosis: The Art of Social Assessment.
6. Social Work with Small Groups.
What Is Small Group Practice?
Dynamics of the Treatment Group.
Phases of the Group.
Dynamics of the Task Group.
Leadership in the Task Group.
III. MEZZO AND MACRO PRACTICE LEVELS.
7. Working in Organizations.
The Social Work Organization.
Organizational Structure, Processes,and Culture.
The Worker in the Organization.
The Power of Communication.
8. Mobilizing Resources: The Community.
What Is Community?
Mobilizing Community Resources.
Grass Roots Organizing.
9. Exercises in Social Policy.
Concepts and Definitions.
Identifying Problems for Policy Practice.
Identifying Policies for Policy Practice.
Policies and Politics.
Why Social Welfare Policy?
Policy as Practice.
Social Working Synthesis.