South-Western Federal Taxation 2013: Comprehensive

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More About This Textbook


This focused book covers the principle concepts of management to provide readers with a solid foundation for understanding key issues. Organized around the four traditional functions of management—planning, organizing, leading, and controlling, it offers information on current trends in organizations, as well as the latest research studies in the field. Coverage includes visionary leadership, team leadership, electronic commerce and e-business, workplace violence, motivating professionals, supply chain management, project management, Internet job searches, and internships. For managers and future managers - at any and every level, looking for a realistic application of management concepts to the contemporary organizations of today.
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Product Details

  • ISBN-13: 9781133189619
  • Publisher: Cengage Learning
  • Publication date: 4/15/2012
  • Product dimensions: 8.50 (w) x 11.00 (h) x 2.00 (d)

Table of Contents

Ch. 1 Managers and Management 1
Ethical Dilemma in Management: Are U.S. Executives Overpaid? 16
History Module: The Historical Roots of Contemporary Management Practices 27
Details on a Management Classic: Frederick Taylor 29
Ch. 2 Managing in Today's World 45
Ethical Dilemma in Management: The Contingent Workforce 69
Ch. 3 Foundations of Planning 79
Ethical Dilemma in Management: When Is Competitive Intelligence Unethical? 93
One Manager's Perspective: Geoff Gilpin 103
Ch. 4 Foundations of Decision Making 113
Ethical Dilemma in Management: Bausch & Lomb Leaves Town 125
Quantitative Module: Quantitative Decision-Making Aids 141
Ch. 5 Basic Organization Designs 153
Ethical Dilemma in Management: Following Orders 158
Details on a Management Classic: Stanley Milgram 159
Ch. 6 Staffing and Human Resource Management 183
Ethical Dilemma in Management: Stress Interviews 194
Career Module: Introduction 217
Ch. 7 Managing Change and Innovation 229
Details on a Management Classic: Coch and French: Resistance to Change 236
Ethical Dilemma in Management: The OD Intervention 240
Ch. 8 Foundations of Individual and Group Behavior 255
Ethical Dilemma in Management: Must Attitudes and Behaviors Align? 259
Details on a Management Classic: Solomon Asch and Group Conformity 279
Ch. 9 Understanding Work Teams 287
Ethical Dilemma in Management: Must Employees Work on a Team? 300
Ch. 10 Motivating and Rewarding Employees 311
Details on a Management Classic: David McClelland and the Three-Needs Theory 319
Ethical Dilemma in Management: Rewarding Appropriate Behavior 325
Ch. 11 Leadership and Trust 343
Details on a Management Classic: Fred Fiedler and the Fiedler Contingency Model of Leadership 353
Ethical Dilemma in Management: Gender Differences in Leadership 362
Ch. 12 Communication and Interpersonal Skills 375
Ethical Dilemma in Management: Purposefully Distorting Information 383
Ch. 13 Foundations of Control 411
One Manager's Perspective: Alan Pincus 424
Ethical Dilemma in Management: Control systems and an Invasion of Privacy 426
Ch. 14 Technology and Operations 437
Ethical Dilemma in Management: Is Sharing Software Okay? 445
Notes N-1
Photo Credits PC-1
Name/Organization Index I-1
Glindex G-1
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