Spies, Inc.: Business Innovation from Israel's Masters of Espionage

Overview

When you're outgunned, when you're outnumbered 100 to 1, you have two choices: innovate and improvise. Or die.

Spies, Inc. is a lesson in entrepreneurship on the fly: succeeding when resources are scarce and failure is not an option.

" Stacy Perman tells a mystery never told before–the story of the marriage of technological innovation and spycraft. It is this marriage that has made Israeli intelligence so distinctively unique, and it is written like a real thriller."

–AVNER ...

See more details below
Available through our Marketplace sellers.
Other sellers (Paperback)
  • All (6) from $17.71   
  • New (4) from $29.29   
  • Used (2) from $17.71   
Close
Sort by
Page 1 of 1
Showing All
Note: Marketplace items are not eligible for any BN.com coupons and promotions
$29.29
Seller since 2008

Feedback rating:

(17421)

Condition:

New — never opened or used in original packaging.

Like New — packaging may have been opened. A "Like New" item is suitable to give as a gift.

Very Good — may have minor signs of wear on packaging but item works perfectly and has no damage.

Good — item is in good condition but packaging may have signs of shelf wear/aging or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Acceptable — item is in working order but may show signs of wear such as scratches or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Used — An item that has been opened and may show signs of wear. All specific defects should be noted in the Comments section associated with each item.

Refurbished — A used item that has been renewed or updated and verified to be in proper working condition. Not necessarily completed by the original manufacturer.

New
Brand New, Perfect Condition, Please allow 4-14 business days for delivery. 100% Money Back Guarantee, Over 1,000,000 customers served.

Ships from: Westminster, MD

Usually ships in 1-2 business days

  • Canadian
  • International
  • Standard, 48 States
  • Standard (AK, HI)
$29.30
Seller since 2007

Feedback rating:

(23274)

Condition: New
BRAND NEW

Ships from: Avenel, NJ

Usually ships in 1-2 business days

  • Canadian
  • International
  • Standard, 48 States
  • Standard (AK, HI)
$40.00
Seller since 2010

Feedback rating:

(7)

Condition: New
9-14-04 other 1 BRAND NEW! ONLY Expedited orders are shipped with tracking number! *WE DO NOT SHIP TO PO BOX* Please allow up to 14 days delivery for order with standard ... shipping. SHIPPED FROM MULTIPLE LOCATIONS. Read more Show Less

Ships from: San Jose, CA

Usually ships in 1-2 business days

  • Canadian
  • Standard, 48 States
  • Standard (AK, HI)
  • Express, 48 States
  • Express (AK, HI)
$44.44
Seller since 2013

Feedback rating:

(2)

Condition: New
New

Ships from: San Diego, CA

Usually ships in 1-2 business days

  • Canadian
  • International
  • Standard, 48 States
  • Standard (AK, HI)
  • Express, 48 States
  • Express (AK, HI)
Page 1 of 1
Showing All
Close
Sort by
Spies, Inc.: Business Innovation from Israel's Masters of Espionage

Available on NOOK devices and apps  
  • NOOK Devices
  • NOOK HD/HD+ Tablet
  • NOOK
  • NOOK Color
  • NOOK Tablet
  • Tablet/Phone
  • NOOK for Windows 8 Tablet
  • NOOK for iOS
  • NOOK for Android
  • NOOK Kids for iPad
  • PC/Mac
  • NOOK for Windows 8
  • NOOK for PC
  • NOOK for Mac
  • NOOK Study

Want a NOOK? Explore Now

NOOK Book (eBook)
$19.49
BN.com price
(Save 44%)$34.99 List Price

Overview

When you're outgunned, when you're outnumbered 100 to 1, you have two choices: innovate and improvise. Or die.

Spies, Inc. is a lesson in entrepreneurship on the fly: succeeding when resources are scarce and failure is not an option.

" Stacy Perman tells a mystery never told before–the story of the marriage of technological innovation and spycraft. It is this marriage that has made Israeli intelligence so distinctively unique, and it is written like a real thriller."

–AVNER COHEN, AUTHOR OF ISRAEL AND THE BOMB

" Stacy Perman has done some first-rate research, uncovering and explaining the significant nexus between Israel's military intelligence efforts and the high-tech innovation that has become a hallmark of the Israeli economy. There are valuable business lessons to be learned throughout these pages for organizations–be they companies or countries–hoping to build a high-tech base for their economies. Above all, there is superb drama in Spies, Inc. and plenty of insight into the inner workings of an engine for innovation."

– ROBERT SLATER, AUTHOR OF MICROSOFT REBOOTED: HOW BILL GATES AND STEVE BALLMER REINVENTED THEIR COMPANY AND JACK WELCH & THE G.E. WAY: MANAGEMENT INSIGHTS AND LEADERSHIP SECRETS OF THE LEGENDARY CEO

" Spies, Inc. is both a compelling tale of high-tech espionage and an insightful business manual for the twenty-first century. As Stacy Perman chronicles the derring-do of a band of Israeli intelligence operatives, she shows how the country's fight for survival has forced it to think and act with brash creativity– both on and off the battlefield."

– JOSHUA HAMMER, JERUSALEM BUREAU CHIEF, NEWSWEEK, AND AUTHOR OF A SEASON IN BETHLEHEM: UNHOLY WAR IN A SACRED PLACE

In Spies, Inc. former Time and Business 2.0 writer Stacy Perman reveals the spellbinding story of the Israeli military and 8200, the ultra-secret high-tech intelligence unit whose alumni helped create a number of the groundbreaking technologies behind today's information revolution. An incredible tale in its own right, 8200 is also a remarkable case study in innovation, offering compelling lessons for every business.

Likened to the NSA in the U.S., 8200 was established to capture, decipher, and analyze enemy transmissions. But unlike the NSA, 8200 did not have an endless font of resources at its disposal...and, due to secrecy, it couldn't generally buy "off-the-shelf" as a matter of procedure. Instead, it invented and customized many of its own technologies around the unique challenges of a nation that exists on a constant war-footing.

Along the way, its soldiers learned to come up with breakthroughs under crushing pressure and challenges. They brought this same sense of purpose under fire and creative improvisation in creating complex systems to the civilian world where they created top-line technology companies in a number of areas, including wireless communications and security.

Whispers of these secret Israeli electronic warriors swept venture capital circles in the 1990s, as a stunning number of Israeli tech startups bore fruit...many founded by 8200 veterans. Now, Stacy Perman tells this incredible story...revealing the techniques of entrepreneurship on the fly, when failure is not an option.

Read it as a spy story. Read it as a history story. Read it as a business story. However you read it, you won't be able to put it down.

  • An ingathering of geniuses
  • Organizing to win based on cunning and intellect–not pure force
  • Connecting the dots: details, knowledge, and imagination
  • The role of brilliant intelligence: from counterespionage to entrepreneurship
  • Pure innovation, relentless improvisation
  • Doing the impossible–on a shoestring budget
  • "Are you from the unit?"
  • How venture capitalists discovered one of the world's top sources of innovation
  • Competing for the best
  • Practical lessons on finding, nurturing, and keeping talent

Read More Show Less

Editorial Reviews

Library Journal
In a nonfiction work as intriguing as any espionage novel, former Time and Business 2.0 reporter Perman takes an inside look at the Israeli military and 8200, a high-tech, ultrasecretive intelligence agency that has helped foil terrorist activity for 40 years. Perman discusses 8200 within the framework of the history and politics of Israel through the Six Day War, observing that "unlike most Western cultures where citizens grow up learning their place in the system, Israelis learn how to beat it. [Israel] is a place where the impossible is viewed as a problem to be solved, born of necessity and the need to survive." Perman goes on to explain that 8200 operatives developed important information and communication technologies relevant to business today and then relates the stories of people who left 8200 and went on to establish various Israeli tech startups, detailing the case histories of these entrepreneurs and their strategies. The author has dug deep, interviewing many involved in 8200 and the military and sometimes granting them assumed names to protect their identities. This truly multifaceted book tells a business success story within a sociopolitical framework; the compelling text captures the reader's attention from the first chapter. An important book that should be purchased by public and academic libraries.-Lucy Heckman, St. John's Univ. Lib., Jamaica, NY Copyright 2004 Reed Business Information.
Soundview Executive Book Summaries
Espionage, counterterrorism and defense offer many business lessons. To tap into the entrepreneurial techniques of Israel's high-tech, classified military unit 8200, journalist Stacy Perman examines the breakthroughs its soldiers made while inventing and customizing its technologies around the challenges of operating during a deadly conflict. The lessons she presents in Spies, Inc. include organizing experts to win by cunning and intellect; connecting details, knowledge and imagination; and doing the impossible on a small budget. Copyright © 2005 Soundview Executive Book Summaries
Read More Show Less

Product Details

  • ISBN-13: 9780137079179
  • Publisher: FT Press
  • Publication date: 3/18/2010
  • Pages: 256
  • Product dimensions: 6.00 (w) x 9.10 (h) x 0.40 (d)

Meet the Author

Stacy Perman

Stacy Perman, a journalist, is a former writer with Time magazine and Business 2.0. Her work has appeared in many publications including The Wall Street Journal, Inc. magazine, Los Angeles magazine, and Sports Illustrated Woman. She is the recipient of the Robert Bosch Foundation fellowship in Germany, a JAPUS Foundation fellowship in Japan, and a grant from UCLA's Center for International and Strategic Affairs.

In the course of researching this book, she canvassed Israel, interviewing current and former military and intelligence officers, soldiers, entrepreneurs, academics, members of industry, and even a former prime minister to capture the story of Spies, Inc.

© Copyright Pearson Education. All rights reserved.

Read More Show Less

Read an Excerpt

Spies, Inc.: PrefacePreface

I first came across unit 8200 when I wrote a magazine piece chronicling Israel’s high-tech boom. It was 2000, and there was a cataclysmic buzz going on about this tiny, defiant nation that had in a very short period of time lept onto the global stage as one of the world’s most dynamic technology clusters. At the time, Israeli startups numbered in the thousands, and the country placed third behind the United States and Canada in the number of companies listed on NASDAQ. There was something big going on inside of this small nation. Undeniably, the driving force behind much of this was the Israeli Defense Forces (IDF) and, in particular, its elite technological units. However, there was one that stood out—unit 8200—and although it had remained in the shadows for decades, it seemed to cast the strongest light over much of the dynamism that was happening in Israel.

The IDF plays a wide-ranging and singularly exceptional role in Israel, but there was something fundamentally unique and interesting going on in this secretive intelligence unit that has been compared to the National Security Agency (NSA) in the United States. While the list of world-class technologies and companies that could trace their lineage to the unit was certainly remarkable in its own right, it appeared to be just a small thread that was part of a longer string. Israel’s particular set of geopolitical and historical circumstances had shaped a very distinctive kind of innovative thinking. The military was its most evident expression, and unit 8200 proved to be its most explicit example. This creative entrepreneurial character that had served Israel so well in war and defense was propelling the nation in a new direction. But the story didn’t begin with the high-tech boom, and it didn’t end with its crash. Actually, it seemed to me that the story began earlier. What were the forces at play? Here was a young immigrant nation, poor in every conceivable measure and surrounded by hostile neighbors. Yet, it had a deep and rich heritage of innovation. If Israel, under siege, could create world-class universities and research institutions and breakthroughs in the fields of medicine and science and technology, might there be lessons for the rest of us? (After all, in a 2004 Forbes magazine survey of the world’s leading companies, broken down by region, the Middle East had nine— eight were Israeli.)

I was intrigued, and I found that there was a deeper and broader story to be told about this incongruous nation of innovators. A significant place to begin was with the military, which repeatedly led me to unit 8200. How did it come to pass that an intelligence unit sitting smack dab inside a military infrastructure turned out to be one of the nation’s most distinctive schools for entrepreneurs and an incubator for innovative ideas? As the saying goes, business is like war, and in Israel, the unique intersection of surviving in a hostile region and the unrelenting pressure to innovate to defend itself had broader implications. As it turns out, espionage, counterterrorism, and defense had very real business lessons. It was worth examining this connection because innovation is one of the most important parts of business, and here it was found in a military structure.

This was not an easy subject to cover. For one, although unit 8200 has been mentioned more publicly in recent years, it remains, for the most part, classified. For years it was forbidden to talk about the unit, and the time it had spent in total secrecy continues to cast a pall over its public image. Although the high-tech boom cracked open the wall of silence that had surrounded this unit for decades, many of its former members remain reluctant to discuss their time in its service. One former soldier told me that one of the reasons so many unit alumni ended up working together after leaving the unit was simply because nobody could talk about what they did there to outsiders. There was a secret language among soldiers, and a resume was not part of it. To research this topic in any detail required the trust of several former members of the unit, and I thank them for handing over their stories to me.

The individual cases and stories (or rather, what can be told) are not meant to undermine state security, but rather are to illuminate the machinery, the cog behind the wheel. They are a metaphor for the way innovation has taken root in Israel through circumstance and history, and for a way of thinking and what it says about this place that continues to defy all odds and expectations. Since the subject was a sensitive one, I consulted with Israeli military authorities, and, as a result, some modifications to the manuscript were made.

A number of my interviews took place at cafés, others at company offices and boardrooms, and not a few at army bases and the Kirya, the Israeli defense complex in central Tel Aviv. Many individuals requested that only their first names be used, and others asked not to be identified at all. For the purpose of clarification, in the latter case I have given these individuals an assumed name. However, whenever possible, I have identified individuals in full. I spent almost nine months in Israel in 2003 and the early part of 2004 researching open source documents and conducting interviews, nearly 100 of them in all, for this book.

It was a surreal time. Suicide bombings continued apace, and Israeli military reprisals were a constant. War with Iraq loomed around the corner. I had my reporter’s notebooks and a gas mask ready to go. A friend suggested that we time the sprint between my apartment and the nearest public bomb shelter, should Iraqi SCUDS start falling. Fortunately, they never came. However, in the midst of all the tension, there was a remarkable normalcy and vibrancy to daily life despite the fact that the economy had been decimated by the protracted and deadly conflict, and the gains made during the boom years had all but vanished. Israelis had already shifted gears to the new reality of life at war—again. I was struck time and again at how new ideas were taking shape—ideas that might become products and companies. It was astonishing how this nation refused to get mired in the difficulties of the time. Rather, it sloughed them off like old skin to start anew. The cafés and restaurants were full, and movie theaters and opera houses were packed. There was a fighting spirit that was palpable. Nobody surrendered to the distinct pressures and deficits that piled up each day. It became very clear to me that this was a place where the kinds of challenges and difficulties that would cause most to throw up their hands were perceived quite differently. They were viewed as challenges to be met head on, as opportunities to be uncovered through adversity. This is where innovation begins.

Read More Show Less

Table of Contents

Preface.

Acknowledgments.

The Intercept.

In the Beginning...

Security Is the Mother of Invention.

Brains.

Listening In.

The Collection Agency.

Genius Corps.

Soldiers’ Stories.

Battle Tested.

Spy Company.

Soldiering On.

Endnotes.

Select Bibliography.

Index.


Read More Show Less

Preface

Spies, Inc.: PrefacePreface

I first came across unit 8200 when I wrote a magazine piece chronicling Israel’s high-tech boom. It was 2000, and there was a cataclysmic buzz going on about this tiny, defiant nation that had in a very short period of time lept onto the global stage as one of the world’s most dynamic technology clusters. At the time, Israeli startups numbered in the thousands, and the country placed third behind the United States and Canada in the number of companies listed on NASDAQ. There was something big going on inside of this small nation. Undeniably, the driving force behind much of this was the Israeli Defense Forces (IDF) and, in particular, its elite technological units. However, there was one that stood out—unit 8200—and although it had remained in the shadows for decades, it seemed to cast the strongest light over much of the dynamism that was happening in Israel.

The IDF plays a wide-ranging and singularly exceptional role in Israel, but there was something fundamentally unique and interesting going on in this secretive intelligence unit that has been compared to the National Security Agency (NSA) in the United States. While the list of world-class technologies and companies that could trace their lineage to the unit was certainly remarkable in its own right, it appeared to be just a small thread that was part of a longer string. Israel’s particular set of geopolitical and historical circumstances had shaped a very distinctive kind of innovative thinking. The military was its most evident expression, and unit 8200 proved to be its most explicit example. This creative entrepreneurial character that had servedIsrael so well in war and defense was propelling the nation in a new direction. But the story didn’t begin with the high-tech boom, and it didn’t end with its crash. Actually, it seemed to me that the story began earlier. What were the forces at play? Here was a young immigrant nation, poor in every conceivable measure and surrounded by hostile neighbors. Yet, it had a deep and rich heritage of innovation. If Israel, under siege, could create world-class universities and research institutions and breakthroughs in the fields of medicine and science and technology, might there be lessons for the rest of us? (After all, in a 2004 Forbes magazine survey of the world’s leading companies, broken down by region, the Middle East had nine— eight were Israeli.)

I was intrigued, and I found that there was a deeper and broader story to be told about this incongruous nation of innovators. A significant place to begin was with the military, which repeatedly led me to unit 8200. How did it come to pass that an intelligence unit sitting smack dab inside a military infrastructure turned out to be one of the nation’s most distinctive schools for entrepreneurs and an incubator for innovative ideas? As the saying goes, business is like war, and in Israel, the unique intersection of surviving in a hostile region and the unrelenting pressure to innovate to defend itself had broader implications. As it turns out, espionage, counterterrorism, and defense had very real business lessons. It was worth examining this connection because innovation is one of the most important parts of business, and here it was found in a military structure.

This was not an easy subject to cover. For one, although unit 8200 has been mentioned more publicly in recent years, it remains, for the most part, classified. For years it was forbidden to talk about the unit, and the time it had spent in total secrecy continues to cast a pall over its public image. Although the high-tech boom cracked open the wall of silence that had surrounded this unit for decades, many of its former members remain reluctant to discuss their time in its service. One former soldier told me that one of the reasons so many unit alumni ended up working together after leaving the unit was simply because nobody could talk about what they did there to outsiders. There was a secret language among soldiers, and a resume was not part of it. To research this topic in any detail required the trust of several former members of the unit, and I thank them for handing over their stories to me.

The individual cases and stories (or rather, what can be told) are not meant to undermine state security, but rather are to illuminate the machinery, the cog behind the wheel. They are a metaphor for the way innovation has taken root in Israel through circumstance and history, and for a way of thinking and what it says about this place that continues to defy all odds and expectations. Since the subject was a sensitive one, I consulted with Israeli military authorities, and, as a result, some modifications to the manuscript were made.

A number of my interviews took place at cafés, others at company offices and boardrooms, and not a few at army bases and the Kirya, the Israeli defense complex in central Tel Aviv. Many individuals requested that only their first names be used, and others asked not to be identified at all. For the purpose of clarification, in the latter case I have given these individuals an assumed name. However, whenever possible, I have identified individuals in full. I spent almost nine months in Israel in 2003 and the early part of 2004 researching open source documents and conducting interviews, nearly 100 of them in all, for this book.

It was a surreal time. Suicide bombings continued apace, and Israeli military reprisals were a constant. War with Iraq loomed around the corner. I had my reporter’s notebooks and a gas mask ready to go. A friend suggested that we time the sprint between my apartment and the nearest public bomb shelter, should Iraqi SCUDS start falling. Fortunately, they never came. However, in the midst of all the tension, there was a remarkable normalcy and vibrancy to daily life despite the fact that the economy had been decimated by the protracted and deadly conflict, and the gains made during the boom years had all but vanished. Israelis had already shifted gears to the new reality of life at war—again. I was struck time and again at how new ideas were taking shape—ideas that might become products and companies. It was astonishing how this nation refused to get mired in the difficulties of the time. Rather, it sloughed them off like old skin to start anew. The cafés and restaurants were full, and movie theaters and opera houses were packed. There was a fighting spirit that was palpable. Nobody surrendered to the distinct pressures and deficits that piled up each day. It became very clear to me that this was a place where the kinds of challenges and difficulties that would cause most to throw up their hands were perceived quite differently. They were viewed as challenges to be met head on, as opportunities to be uncovered through adversity. This is where innovation begins.

Read More Show Less

Introduction

Preface

I first came across unit 8200 when I wrote a magazine piece chronicling Israel's high-tech boom. It was 2000, and there was a cataclysmic buzz going on about this tiny, defiant nation that had in a very short period of time lept onto the global stage as one of the world's most dynamic technology clusters. At the time, Israeli startups numbered in the thousands, and the country placed third behind the United States and Canada in the number of companies listed on NASDAQ. There was something big going on inside of this small nation. Undeniably, the driving force behind much of this was the Israeli Defense Forces (IDF) and, in particular, its elite technological units. However, there was one that stood out—unit 8200—and although it had remained in the shadows for decades, it seemed to cast the strongest light over much of the dynamism that was happening in Israel.

The IDF plays a wide-ranging and singularly exceptional role in Israel, but there was something fundamentally unique and interesting going on in this secretive intelligence unit that has been compared to the National Security Agency (NSA) in the United States. While the list of world-class technologies and companies that could trace their lineage to the unit was certainly remarkable in its own right, it appeared to be just a small thread that was part of a longer string. Israel's particular set of geopolitical and historical circumstances had shaped a very distinctive kind of innovative thinking. The military was its most evident expression, and unit 8200 proved to be its most explicit example. This creative entrepreneurial character that had served Israel so well in war and defensewas propelling the nation in a new direction. But the story didn't begin with the high-tech boom, and it didn't end with its crash. Actually, it seemed to me that the story began earlier. What were the forces at play? Here was a young immigrant nation, poor in every conceivable measure and surrounded by hostile neighbors. Yet, it had a deep and rich heritage of innovation. If Israel, under siege, could create world-class universities and research institutions and breakthroughs in the fields of medicine and science and technology, might there be lessons for the rest of us? (After all, in a 2004 Forbes magazine survey of the world's leading companies, broken down by region, the Middle East had nine—eight were Israeli.)

I was intrigued, and I found that there was a deeper and broader story to be told about this incongruous nation of innovators. A significant place to begin was with the military, which repeatedly led me to unit 8200. How did it come to pass that an intelligence unit sitting smack dab inside a military infrastructure turned out to be one of the nation's most distinctive schools for entrepreneurs and an incubator for innovative ideas? As the saying goes, business is like war, and in Israel, the unique intersection of surviving in a hostile region and the unrelenting pressure to innovate to defend itself had broader implications. As it turns out, espionage, counterterrorism, and defense had very real business lessons. It was worth examining this connection because innovation is one of the most important parts of business, and here it was found in a military structure.

This was not an easy subject to cover. For one, although unit 8200 has been mentioned more publicly in recent years, it remains, for the most part, classified. For years it was forbidden to talk about the unit, and the time it had spent in total secrecy continues to cast a pall over its public image. Although the high-tech boom cracked open the wall of silence that had surrounded this unit for decades, many of its former members remain reluctant to discuss their time in its service. One former soldier told me that one of the reasons so many unit alumni ended up working together after leaving the unit was simply because nobody could talk about what they did there to outsiders. There was a secret language among soldiers, and a resume was not part of it. To research this topic in any detail required the trust of several former members of the unit, and I thank them for handing over their stories to me.

The individual cases and stories (or rather, what can be told) are not meant to undermine state security, but rather are to illuminate the machinery, the cog behind the wheel. They are a metaphor for the way innovation has taken root in Israel through circumstance and history, and for a way of thinking and what it says about this place that continues to defy all odds and expectations. Since the subject was a sensitive one, I consulted with Israeli military authorities, and, as a result, some modifications to the manuscript were made.

A number of my interviews took place at cafes, others at company offices and boardrooms, and not a few at army bases and the Kirya, the Israeli defense complex in central Tel Aviv. Many individuals requested that only their first names be used, and others asked not to be identified at all. For the purpose of clarification, in the latter case I have given these individuals an assumed name. However, whenever possible, I have identified individuals in full. I spent almost nine months in Israel in 2003 and the early part of 2004 researching open source documents and conducting interviews, nearly 100 of them in all, for this book.

It was a surreal time. Suicide bombings continued apace, and Israeli military reprisals were a constant. War with Iraq loomed around the corner. I had my reporter's notebooks and a gas mask ready to go. A friend suggested that we time the sprint between my apartment and the nearest public bomb shelter, should Iraqi SCUDS start falling. Fortunately, they never came. However, in the midst of all the tension, there was a remarkable normalcy and vibrancy to daily life despite the fact that the economy had been decimated by the protracted and deadly conflict, and the gains made during the boom years had all but vanished. Israelis had already shifted gears to the new reality of life at war—again. I was struck time and again at how new ideas were taking shape—ideas that might become products and companies. It was astonishing how this nation refused to get mired in the difficulties of the time. Rather, it sloughed them off like old skin to start anew. The cafes and restaurants were full, and movie theaters and opera houses were packed. There was a fighting spirit that was palpable. Nobody surrendered to the distinct pressures and deficits that piled up each day. It became very clear to me that this was a place where the kinds of challenges and difficulties that would cause most to throw up their hands were perceived quite differently. They were viewed as challenges to be met head on, as opportunities to be uncovered through adversity. This is where innovation begins.

Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star

(0)

4 Star

(0)

3 Star

(0)

2 Star

(0)

1 Star

(0)

Your Rating:

Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation

Reminder:

  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

 
Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)