Sport Facility Operations Management: A Global Perspective

by Eric C. Schwarz, Timothy Kellison, Jay B. Martyn, Stacey A. Hall, Simon Shibli

Overview

Now in a fully revised and updated fourth edition, Sport Facility Operations Management goes beyond the basic theories of sport facility management to examine the practical realities connecting facilities, people, and technology.

An essential textbook for any sport facilities course, it introduces the fundamentals of facility management and presents cutting-edge, evidence-based perspectives that show the reader how to become a more effective practitioner and deliver better results for their organization. Every chapter includes in-depth case studies to illustrate best practice, as well as ‘Technology Now,’ ‘Facility Focus,’ and ‘In the Field’ features to highlight key points. This new edition includes expanded coverage of important themes in contemporary sport facilities operations management, including cybersecurity, the use of AI, data analytics, sustainability, and the politics of event bidding and facility financing, as well as a brand-new chapter on how to build and develop a career in sport facilities management.

This book is an invaluable course text for sport management educators and students, especially those studying facility management. It is also useful reading for industry professionals working in sport facility management, from grassroots and community complexes to global mega stadiums and arenas.

Ancillary materials accompanying this book include PowerPoint presentations for each chapter; multiple-choice and essay questions; online appendices with diagrams, schematics, manuals, and forms; a glossary; and a sample master syllabus.

Product Details

ISBN-13:	9781032952185
Publisher:	Taylor & Francis
Publication date:	12/23/2025
Edition description:	4th ed.
Pages:	444
Product dimensions:	6.88(w) x 9.69(h) x (d)

About the Author

Eric C. Schwarz recently retired as a Senior Lecturer and the Postgraduate Chair of Sport Business and Integrity at Victoria University, Australia.

Timothy Kellison is an Associate Professor of Sport Management at Florida State University, USA.

Jay B. Martyn is an Assistant Professor of Sport Management at the University of Denver, USA.

Stacey A. Hall is a Professor of Sport Management and Executive Director at The National Center for Spectator Sports Safety and Security (NCS4), University of Southern Mississippi, USA.

Simon Shibli is a Professor of Sport Management at Loughborough University, UK.

Table of Contents

Prologue: Introduction to sport facility operations management

SECTION I

Pre‑management and pre‑operational issues in sport facilities

1 Ownership structures

2 Financing sport facilities

3 Capital investment appraisal

4 Project management: planning, design, and construction

SECTION II

Application of management and operations principles for sport facilities

5 Organizational leadership and human resource management

6 Financial management, operational decision‑making, and budgeting

7 Operations management

SECTION III

Implementing sport facility operations management

8 Multichannel marketing and communications

9 Revenue generation and diversification

10 Customer experiences – from event planning to activation

11 Legal issues and risk assessment

12 Security planning for facility management

SECTION IV

Effectiveness of sport facility operations management

13 Performance analytics for sport facilities

14 Impacts and legacies of sport facilities

15 Environmental sustainability in sport facility design and operations

Epilogue: Career opportunities and advancement in sport facility operations management

Editorial Reviews

‘A comprehensive, international overview and survey of best perspectives and practices in the increasingly important field of stadium operations. The authors blend theory with extensive examples and case studies to illustrate how today's sport facility operations manager can best maintain security and manage risk in spectator environments; plan and administer large-scale sporting events; and operationalize decision-making, marketing, and human resources practices unique to sports facilities. The strength of this book lies in its international scope … Recommended. Lower and upper-division undergraduates; two year programs; professionals.’ - J. Newman, CHOICE magazine.

From the Publisher