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Sport Facility Operations Management: A Global Perspective
     

Sport Facility Operations Management: A Global Perspective

by Stacey A. Hall, Simon Shibli, Eric Schwarz
 

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ISBN-10: 1856178366

ISBN-13: 9781856178365

Pub. Date: 02/25/2010

Publisher: Taylor & Francis

Every day, thousands of facilities around the globe host sport, recreation, and leisure activities. This book provides you with a body of knowledge in sport facility operations management that can be transferred to any type of facility around the globe to enable you to successfully and safely manage these activities.

A global approach to the sport industry

Overview

Every day, thousands of facilities around the globe host sport, recreation, and leisure activities. This book provides you with a body of knowledge in sport facility operations management that can be transferred to any type of facility around the globe to enable you to successfully and safely manage these activities.

A global approach to the sport industry provides a well rounded understanding of the topic. Identify, interpret, and recognize the individual differences in managing and operating facilities across the globe when working anywhere in the world.

The companion website at elsevierdirect.com/9781856178365 contains schematics, planning documents, sample forms, and sample ownership & management structures providing all of the practical tools you need when working with sport facilities.

Theory is brought to life with practical insights and real life applications drawing an the extensive industry and teaching experience of the three authors.

The book is organized into four sections: the first provides an understanding of behind-the-scene concepts such as business, ownership, and governance structures; the financing of sport facilities and planning, design and construction processes for sport facilities. The second section focuses on the implementation of management and operations in sport facilities, including organizational management, human resource management, financial management, operations management, and legal responsibilities. The third section focuses on ancillary issues such as marketing, event planning, risk planning, and security planning. The final section of the text focuses on benchmarking and performance management to help understand the drivers of performance and how to influence them.

Product Details

ISBN-13:
9781856178365
Publisher:
Taylor & Francis
Publication date:
02/25/2010
Pages:
296
Product dimensions:
5.90(w) x 8.90(h) x 0.80(d)

Table of Contents

Preface vii

Acknowledgments, dedications, epigraphs xiii

About the authors xv

Prologue 1

1 Introduction to sport facility operations management 3

Section 1 Pre-Management and Pre-Operational Issues 11

2 Ownership structures 13

3 Financing sport facilities 31

4 Planning, design, and construction processes 51

Section 2 Implementation of Management and Operational Strategies 65

5 Organizational management 67

6 Human resource management 83

7 Financial management 103

8 Operations management 123

9 Legal concerns for owners and managers 143

Section 3 Ancillary Issues in Management and Operations 153

10 Facility marketing management 155

11 Event planning in facility management 171

12 Risk assessment in facility management 181

13 Security planning for facility management 197

Section 4 Effectiveness of Management and Operations 217

14 Performance management and benchmarking 219

Glossary 243

Further reading 259

Index 273

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