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P. J. O'RourkeAs a key to the secret of Starbucks, Starbucked is a failure—a failure that we should all buy and read. Because in Part 2 of his opus, Clark turns from trying to explain why Starbucks is successful to trying to judge whether Starbucks is a monster of capitalist rapine. And we are treated to astonishing examples of open-minded intellectual honesty, arguments from evidence and cleareyed reporting.
—The New York Times