Tom Matzen and Marybeth Harrison have started many successful small businesses, including fast-food outlets, a language school, and several coffee bars. Matzen was one of the founding members of the Environment Committee of the Specialty Coffee Association of America.
Start and Run a Coffee Barby Thomas Matzen, Marybeth Harrison, Marybeth Harrison
A comprehensive guide on what to expect when owning and operating this type of business, this book includes everything from choosing a unique identity to roasting, making, and serving coffee, espresso, and tea. Learn the steps to: Turning beans into bucks; Building a winning sales team; providing WOW! customer service.The two authors share their inside perspective on running a coffee bar, answering questions such as:
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