Stop Avoiding Conflict: Learn to Address Disputes Before They Erupt

Stop Avoiding Conflict: Learn to Address Disputes Before They Erupt

Stop Avoiding Conflict: Learn to Address Disputes Before They Erupt

Stop Avoiding Conflict: Learn to Address Disputes Before They Erupt



Available on Compatible NOOK Devices and the free NOOK Apps.
WANT A NOOK?  Explore Now

Related collections and offers

LEND ME® See Details


Does avoiding conflict to "keep the peace" mean key issues go unaddressed? Learn simple ways to firmly address conflict issues before they erupt in major problems at work or home.
In this book, you will learn to:
 Recognize conflict avoidance
 Deal with passive-aggressive behavior
 Change conflict-avoidant behavior in yourself and others
 Become skilled at addressing avoiders
 Understand conflict avoidance as a strategy

Product Details

BN ID: 2940158091452
Publisher: Conflict Connections®, Inc.
Publication date: 02/15/2016
Sold by: Barnes & Noble
Format: eBook
Pages: 70
File size: 622 KB

About the Author

Patricia Porter is Founder and President of Conflict Connections®, Inc. and is known as the Texas Conflict Coach®. The San Antonio-based business registered as a Historically Underutilized Business (HUB) in Texas also holds several certifications as a Small, Minority Woman-Owned Business Enterprise including the federal government's SBA WOSB Program as 8(m) certified. To learn more, visit

Patricia is a subject-matter expert in the field of conflict resolution since 1994. Her experience includes working as a senior mediator, team facilitator, senior trainer, and conflict management and abrasive leader coach. Her primary emphasis is in supporting employees, teams and senior leadership in organizations to work through conflict and change productively. She helps them learn to use effective communication, change behavioral conduct, and understand conflict management processes. She is the author of the Minibuk® Stop the Dreaded Drama: 55 Tips for Ending Destructive Conflict and Stop Avoiding Conflict: Learn to Address Disputes Before They Erupt. She is the Founder and Host of a 6-year running global online radio program, The Texas Conflict Coach® to educate the public and community on how to negotiate, embrace and manage conflict courageously and constructively.

Patricia holds the following credentials.

? Licensed Clinical Social Worker (LCSW), Texas, License #42026
? Accredited Boss Whisperer (ABW), The Boss Whispering Institute
? Credentialed Distinguished Mediator - Texas Mediator Credentialing Association
? Certified Advanced Conflict Coach & Coach-Mentor - CINERGY®, Toronto, Canad
? Advanced Practitioner - Workplace Mediator - Association for Conflict Resolution
? Academy of Advanced Practitioners(AAP) - Conflict Coach/Facilitator - ACR
? Certified Administrator - Conflict Dynamics Profile (CDP) - Center for Conflict Dynamics

Patricia provides Executive Coaching to C-Suite and Senior Executive Service (SES) leaders with a specialty focus on addressing conflict, abrasive and bullying behaviors, and conflict avoidant leadership. As a conflict management coach, she has worked with federal agency executives working at NASA Centers, EPA, Transportation Security Administration (TSA), etc. Currently, Patricia teaches conflict management coaching to graduate students at Southern Methodist University Dispute Resolution Program in Plano, Texas.
From the B&N Reads Blog

Customer Reviews