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Strategic Innovation offers a flexible, customizable template that managers, executives, and business leaders can use to introduce an effective innovation strategy throughout their organization. The authors, Nancy Tennant Snyder and Deborah L. Duarte, provide the tools needed to craft a workable strategy for embedding innovation as a core competency across an enterprise. Instead of innovation for innovation's sake, the authors offer a proven business-focused way to change a culture from point-in-time innovations from a few to a continuous pipeline of innovations from everywhere and everyone.
Based on the real-life example of Whirlpool a solid company with a significant track record and global reach—Strategic Innovation shows how the world's largest appliance company put innovation in place as a core competency. During this process, Whirlpool transformed itself from a quality producer of appliances to a customer-focused company that strategically embeds innovation throughout the organization. Filled with challenges and struggles, and ultimately successful results, the Whirlpool story can help any organization develop a successful innovation strategy. Written as a practical guide, the book contains in each chapter a variety of hands-on resources including checklists and worksheets. Strategic Innovation offers the tools, ideas, and approaches needed for transforming an organization to a company where anyone and everyone can contribute to the organization's prosperity—through innovation.
|Exhibits and Worksheets|
|1||Introduction: Innovation as a Core Competency||1|
|2||Reinventing the Wheel||23|
|3||Vision and Goals||42|
|4||Leader Accountability and Development||59|
|5||Culture and Values||80|
|6||Resource Creation: Open Markets for Funds, Ideas, and Talent||100|
|7||Knowledge Management and Learning Systems: Democratizing Innovation||123|
|8||Integrating Strategic Communications with Change Management||143|
|9||Rewards and Recognition: The Informal Embedment Category||162|
|10||Measurement and Reporting Systems and Systems Alignment||179|
Posted June 26, 2003
Snyder and Duarte have successfully intertwined story with practical guidelines to illustrate how a global company with a track record of success changed its culture to achieve even greater accomplishments. The book is both a wonderful read as well as a template for action. The most impressive thing about Whirlpool's story and also my biggest lesson learned from the book is that Whirpool had to invent its own process for embedding innovation as a core competency. Nothing that was done before regarding innovation seemed to fit what they needed, so they created their own strategy. The reader is left with a wealth of practical guidelines, but also an inspiration to be as original as possible and to fit your strategy to the context of your organization. Numerous other lessons learned are offered, including the need for top management to devote time, invovlement,and passion to the process; the effectiveness of communicating visually as well as verbally to large groups of people (as in the use of a pictorial model of innovation); and the phenomenon of changing a culture through taking action, instead of waiting to take action until a culture changes. Finally, both staff and line functions and processes were blended together so seamlessly in order to achieve success; culture change, reporting systems, financial measurments, etc., were all brought into alignment. Anyone invovled in innovation in organizations - technical specialists, managers, leaders, and change consultants, would benefit tremendously from this incredibly well-written book. In fact, this book offers more than lessons on innovation; it offers fresh principles on change management, communications and leadership that are supported by experience, the courage to take risks and the spirit to journey successfully into the unknown.Was this review helpful? Yes NoThank you for your feedback. Report this reviewThank you, this review has been flagged.
Posted July 2, 2003
Duarte and Snyder have devlivered a very clear picture of an ambiguous topic. The authors' share their journey as it happened, all detours and bumps included! This book moves past theory, and gives us a front row seat to innovation at Whirlpool.Was this review helpful? Yes NoThank you for your feedback. Report this reviewThank you, this review has been flagged.