Strategic Intelligence: Business Intelligence, Competitive Intelligence, and Knowledge Management / Edition 1

Hardcover (Print)
Used and New from Other Sellers
Used and New from Other Sellers
from $52.03
Usually ships in 1-2 business days
(Save 55%)
Other sellers (Hardcover)
  • All (10) from $52.03   
  • New (7) from $96.06   
  • Used (3) from $52.03   


The usefulness of strategic intelligence goes beyond military settings, as it applies toward improving the strategic decision making process of any organization. This volume demonstrates how executives can best use internal and external information toward making better decisions. Divided into two major parts, the book first discusses the convergence of knowledge management (KM), business intelligence (BI), and competitive intelligence (CI) into what the author defines as strategic intelligence. The second part of the book describes case studies written recognized experts in the fields of KM, BI, and CI. The case studies include strategic scenarios at Motorola, AARP, Northrop Grumman, and more.

Read More Show Less

Product Details

  • ISBN-13: 9780849398681
  • Publisher: Taylor & Francis
  • Publication date: 4/20/2006
  • Edition description: New Edition
  • Edition number: 1
  • Pages: 242
  • Product dimensions: 6.30 (w) x 9.20 (h) x 0.70 (d)

Table of Contents

From Individual Transformation to Organizational
What Do We Mean by Intelligence?
The Effect of Culture on Organizational Intelligence
Change Management Processes

Intelligentsia Galore
Artificial Intelligence
Knowledge Management
Business Intelligence
Competitive Intelligence
Strategic Intelligence

Organizational Intelligence through Strategic
Intelligence: The Synergy of Knowledge Management,
Competitive Intelligence, and Business Intelligence
Case Study of JL (a Pseudonym): Introduction
The Knowledge Audit Process at JL
Specific Key KM Recommendations for JL to Undertake

Lessons Learned: The Intelligentsia Melting Pot
Business Intelligence Cannot Exist without Knowledge Management
Where Is the "Intelligence" behind "BI"?
Improving Lessons-Learned Systems through Artificial Intelligence
The NASA LLIS: A Case Study
Lessons Learned: CI and KM

Competitive Intelligence
What Not to Do in CI
The CI Life Cycle
Linking CI with Strategic Intelligence
Best Practices and Research Relating to Recognition and Reward
Systems for Knowledge Sharing

Strategic Intelligence: The Core of Executive Decision
SI: Where It Helps
An Analogy for SI
Social Network Analysis: An Important Technique for Building SI
An Example Using SNA

Knowledge Management and Organizational Learning
at the Annie E. Casey Foundation: A Case Study
Thomas E. Kern
Some Background on the Annie E. Casey Foundation: Helping
Disadvantaged Kids and Their Families
Knowledge Management and Organizational Learning: Challenges
and First Steps
A Statement of Purpose, Core Elements, and Initial Priorities
Building a KM System: A Whole Greater than the Sum of Its Parts
Integrating KM and the Library, Supporting Documentation,
Increasing Awareness, and Furthering Organizational Learning
Early Evaluative Measures: Evaluation in the Context of Results;
What Have We Done, How Well Did We Do It, Is Anyone Better Off?
Lessons Learned
Next Steps

Case Study in Strategic Scenario Development
Maritza Morales
Introduction: The Problem/Opportunity
Analysis and Alternatives
Strategic Response/Recommendations
Lessons Learned
Appendix: Company Background/Profile

CI at a Major Telecommunications Company
Peter McKenney
Cipher Systems
Telecommunications Corporation
The Strategic Intelligence Relationship
CI in Action: VoIP Strategy

Strategic Intelligence in AARP
Shereen Remez
Knowledge Management
Competitive Intelligence
Business Intelligence

Northrop Grumman Information Technology:
Business Intelligence Case Study on "Information
Assurance" Competitive Analysis
Stephan Berwick
Market Leadership versus Market Knowledge
Business Intelligence Anomaly?
The CI Plan
Sources and Methods
CI Production
CI Use
CI Success
CI at NGIT: The Core Question Ethos

Transforming Data into Actionable Intelligence:
Case Studies Using i2 Analyst's Notebook® and Other
i2 Products
Todd Drake, Bill McGilvery, and Liza Puterman
Cracking an Elusive Serial Rape Case
Securing the European Football Championship
Uncovering Prescription Drug Diversion Fraud
Analyzing High-Risk Homicide and Missing-Persons Cases
Conducting Commercial Fraud Analysis

Surviving and Thriving Despite the Loss of a Major
Customer at The Analysis Corporation
Keith B. Johnston and Clint Gauvin
Initial Opportunities at Agency B
Follow-On Opportunities at Agency B

A Methodology for Strategic Intelligence: A Roadmap
Model, a Knowledge-Based Tool, and a Bio-MEMS
Case Study
Francisco J. Cantu, Silvia P. Mora, Aldo Díaz, Héctor Ceballos,
Sergio O. Martínez, and Daniel R. Jiménez
A Roadmap Model for SI
A Knowledge-Based Tool for SI
Knowledge Extraction and Data Analysis Techniques
The Bio-MEMS Case Study

Semiconductor CI - From Current Awareness to
Predictive Decision Making: Building a Best-of-Breed
CI Program at a Top-Tier Global IC Manufacturer
Arik Johnson
Backstory: The Element of Surprise
Where to Begin: Benchmarking Comparative Practices
A Hybridized Model and Gradual Implementation
Year Two: Consolidation and Building the Knowledge-Base

Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star


4 Star


3 Star


2 Star


1 Star


Your Rating:

Your Name: Create a Pen Name or

Barnes & Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation


  • - By submitting a review, you grant to Barnes & and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Terms of Use.
  • - Barnes & reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)