Overview

This revitalized new edition of Strategic Operations Management focuses on the four core themes of operations strategy, a vital topic for any company's objectives: strategy, innovation, services, and supply. Expertly authored by a team of Europe's top scholars in the field, the text is enhanced by the addition of new case examples, graphic images, learning objectives, discussion questions, and suggestions for further reading. In addition, the companion website offers a comprehensive set of web links and ...

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Strategic Operations Management

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Overview

This revitalized new edition of Strategic Operations Management focuses on the four core themes of operations strategy, a vital topic for any company's objectives: strategy, innovation, services, and supply. Expertly authored by a team of Europe's top scholars in the field, the text is enhanced by the addition of new case examples, graphic images, learning objectives, discussion questions, and suggestions for further reading. In addition, the companion website offers a comprehensive set of web links and videos to augment the learning experience. This truly comprehensive volume underscores the differences between the core theories that underpin operations management.


 Students taking MBA, MSc and MBM classes on operations management, advanced operations management, and strategic operations management will find this textbook fulfills all their requirements whilst advanced undergraduate classes in these areas will also find the book an essential read.

Audience: Advanced level business studies undergraduates, DMS, MBA and Masters students, Engineering Management students at both undergraduate and postgraduate levels.

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Editorial Reviews

Booknews
The authors (management experts teaching in British Universities) argue that successful operations management depends on developing strategies which combine manufacturing and service expertise to provide a comprehensive customer offering. This means that strategic relations must be established with many other players; operations management is no longer a company-specific matter. Emphasizing strategy, services, innovation, and the management of relationships both internal and external to the company, chapters are structured according to past, present, and future scenarios illustrating how these elements affect business. Annotation c. Book News, Inc., Portland, OR (booknews.com)
From the Publisher
“Brilliant. Compulsory reading for every student in Business/Management Schools. Strategic Ops Mgmnt is brought to life in ten clearly written chapters."

Professor Chris Hope, Professor of Service Quality, Bradford University School of Management

“Strategic Ops Mgmnt provides a good synthesis of a range of thinking into why ops mgmnt is ‘strategic’, plus excellent short case studies.”

Professor Mark Dodgson, Director, Technology and Innovation Management Centre, UQ School of Business, University of Queensland

“Strategic Operations Management is excellent, a real contribution to the developing field of Operations Strategy. A must for all serious students and practitioners alike.”

Tom Mullen, Deputy Director of Operations, Strathclyde Graduate Business School

“It is a breath of fresh air in what is the new paradigm in the teaching of operations management…this will be right on target with fulfilling a true strategic approach”.

Dr Joseph L. Cavinato, Distinguished Professor of Supply Chain management and senior Vice President, National Association of Purchasing Management, Arizona state university, USA.

“The book sheds new light on the strategic importance of ops mgmnt for the competitiveness of both manufacturing and service organizations”.

Professor Ted Lindblom, School of Economics and Commercial Law, Gothenburg University Sweden.
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Product Details

  • ISBN-13: 9781136362309
  • Publisher: Taylor & Francis
  • Publication date: 6/1/2007
  • Sold by: Barnes & Noble
  • Format: eBook
  • Edition number: 2
  • Pages: 432
  • File size: 7 MB

Meet the Author

Steve Brown is Professor of Management at the University of Exeter Business School, UK

John Bessant currently holds the Chair in Innovation and Entrepreneurship at the University of Exeter Business School, UK

Richard Lamming is Visiting Professor of Supply Chain Management at Manchester Business School, UK

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Table of Contents

Ch. 1 Introduction to operations management 1
Ch. 2 Strategic operations management 45
Ch. 3 Managing the transformation process 93
Ch. 4 Innovation - managing the renewal of the business 140
Ch. 5 Managing inventory, MRP and JIT 185
Ch. 6 Supply management 219
Ch. 7 Capacity and scheduling management 257
Ch. 8 Quality and BPR 286
Ch. 9 Human resources and strategic operations management 329
Ch. 10 The future for operations management 371
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