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From the Publisher"Conrad and Poole's book is neither simplistic nor presumptious. Instead, the authors offer a comprehensive discussion of organizational communication theories and issues. They engage and challenge the readers while thoroughly explaining topics to them."
"I like the focus of this text. It is clearly a book on managerial communication-not only organizational communication-and books in this area are lacking."
"I highly recommend this text to instructors who want an upper-level text for students who are ready to be challenged, to think harder about communication in organization, and to act more mindfully in their organizational lives. The conceptual framework is clear and consistent throughout the text. The material is current. The bibliographic support is top notch."