Introduction: From Factory Floor to Executive Suite: The Emergence of Strategic Six Sigma as a Business and Leadership Imperative.
Chapter 1 Strategic Six Sigma: Current and Emerging Applications.
Chapter 2 Rocky Road or Trajectory of Transformation? What Makes Strategic Six Sigma Efforts Successful?
Chapter 3 Develop a Committed Team of Leaders to Drive Strategic Six Sigma Initiatives.
Chapter 4 Incorporate Strategic Six Sigma Thinking and Best Practices into Your Company's Strategy Planning and Deployment Process.
Chapter 5 Be in Touch with Customers and the Marketplace.
Chapter 6 Build a Business Process Framework to Sustain Strategic Six Sigma Efforts.
Chapter 7 Demand Quantifiable Results.
Chapter 8 Develop Incentives and Create Accountability.
Chapter 9 Success with Strategic Six Sigma Projects Requires Full-Time,Well-Trained Six Sigma Leaders.
Chapter 10 Why Training Is Critical to Making Strategic Six Sigma Initiatives Work.
Chapter 11 Sustaining Gains with Strategic Six Sigma over Time.
Afterword: Some Parting Thoughts.
Bibliography and Recommended Reading.
About the Authors.