Streamlining Health Care Operations: How Lean Logistics Can Transform Health Care Organizations / Edition 1

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Using the success of other industries as a model, this book promotes methodologies, indicators, and ideas that health care organizations can use to streamline their practices and maintain strong profit margins. Based on the core principles embodied in lean logistics-the systematic process of removing waste and inefficiency throughout the purchasing, supply, distribution, and business operations chain-Streamlining Health Care Operations shows health care leaders how to fundamentally restructure their organizations and effectively balance costs, quality, and patient access to excellent care.

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Editorial Reviews

From the Publisher
"New times demand new thinking, not cosmetic Band-Aids. Audie Lewisclearly has his finger on the pulse of the new economy and oftoday's health care industry. He is a true pioneer in his field andhis ideas are innovative, principled and soundly pragmatic: theywork." —Dr. Stephen R. Covey, best-selling author of The 7 Habitsof Highly Effective People and chairman, Covey LeadershipCenter

"I recommend this thoughtful and innovative book to those who careabout the American health care system-both in Washington, D.C. andaround the country. As we continue to seek ways to improve theefficiency and quality of health care delivery in America,sometimes we look past the kinds of innovative approaches examinedin Streamlining Health Care Operations. Audie Lewis's book is animportant contribution to this debate." —The Honorable J. DennisHastert, Speaker of the House of Representatives, United States ofAmerica

"Audie Lewis's examples from health care and other industries andhis thought-provoking questions will assist senior executives asthey consider how to increase operational efficiencies and improvethe care they deliver." —Glenn Pearson, executive vice president,GHA: An Association of Hospital and Health Systems

"A guide for the health care executive needing to provide qualitycare with resources stretched to the limit." —Joe W. Smith, chiefexecutive officer, National Healthcare Logistics

"After reading this book, health care executives and managers haveno excuse for not launching massive efforts aimed at organizationalstreamlining." —Dean C. Coddington, senior consultant, McManisConsulting, Denver, Colorado

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Product Details

  • ISBN-13: 9780787955038
  • Publisher: Wiley
  • Publication date: 5/28/2001
  • Series: J-B AHA Press Series, #8
  • Edition description: 1 ED
  • Edition number: 1
  • Pages: 272
  • Product dimensions: 6.18 (w) x 9.39 (h) x 0.91 (d)

Meet the Author

AUDIE G. LEWIS is president and chief executive officer of Audie Lewis Consulting, Inc., a national research and consulting firm specializing in cost cutting, business improvement, supply chain analysis, and Internet projection and growth for the health care industry. He is the author of the best-seller The Year 2000 Health Care Survival Guide.

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Table of Contents



About the Author

1 Introduction 1

2 The Value of the Employee 9

3 Access: An Elusive Paradox 23

4 Quality: A Systematic Approach 37

5 Creativity: An Environment for Exponential Growth 53

6 Human Resources: The Critical Component 67

7 Purchasing: A Dynamic Model 83

8 Strategic Technology Assessment: Not Just an Acquisition 111

9 Utilization Management Within Technology Assessment 127

10 Equipment Service: Balancing Quality and Control 143

11 Major Projects: Cost-Effective Expansion and Growth 167

12 Reimbursement and the Business Office: Functions for Success 187

13 Consultants: Less Is More 203

14 Special Concerns: Drive Out Waste 215

Recommended Readings 237

Index 239

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