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Streetlights and Shadows: Searching for the Keys to Adaptive Decision Making
     

Streetlights and Shadows: Searching for the Keys to Adaptive Decision Making

5.0 3
by Gary Klein
 

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ISBN-10: 0262516721

ISBN-13: 9780262516723

Pub. Date: 09/30/2011

Publisher: MIT Press

In making decisions, when should we go with our gut and when should we try to analyze every option? When should we use our intuition and when should we rely on logic and statistics? Most of us would probably agree that for important decisions, we should follow certain guidelines — gather as much information as possible, compare the options, pin down the goals

Overview

In making decisions, when should we go with our gut and when should we try to analyze every option? When should we use our intuition and when should we rely on logic and statistics? Most of us would probably agree that for important decisions, we should follow certain guidelines — gather as much information as possible, compare the options, pin down the goals before getting started. But in practice we make some of our best decisions by adapting to circumstances rather than blindly following procedures. In Streetlights and Shadows, Gary Klein debunks the conventional wisdom about how to make decisions. He takes ten commonly accepted claims about decision making and shows that they are better suited for the laboratory than for life. The standard advice works well when everything is clear, but the tough decisions involve shadowy conditions of complexity and ambiguity. Gathering masses of information, for example, works if the information is accurate and complete — but that doesn't often happen in the real world. (Think about the careful risk calculations that led to the downfall of the Wall Street investment houses.) Klein offers more realistic ideas about how to make decisions in real-life settings. He provides many examples — ranging from airline pilots and weather forecasters to sports announcers and Captain Jack Aubrey in Patrick O'Brian's Master and Commander novels — to make his point. All these decision makers saw things that others didn't. They used their expertise to pick up cues and to discern patterns and trends. We can make better decisions, Klein tells us, if we are prepared for complexity and ambiguity and if we will stop expecting the data to tell us everything.

Product Details

ISBN-13:
9780262516723
Publisher:
MIT Press
Publication date:
09/30/2011
Pages:
352
Sales rank:
269,083
Product dimensions:
5.60(w) x 8.70(h) x 0.90(d)
Age Range:
18 Years

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Streetlights and Shadows: Searching for the Keys to Adaptive Decision Making 5 out of 5 based on 0 ratings. 1 reviews.
RolfDobelli More than 1 year ago
In 1998, Gary Klein gave readers Sources of Power, a thoughtful, innovative consideration of how to make decisions in complex situations. Here, he returns to the same subject in even greater depth. Klein has spent decades studying and interviewing people, such as firefighters, soldiers and pilots, who make decisions in complicated, shifting, high-stakes circumstances. He discusses what most people believe about making decisions, and shows how they err.some of the time. In ambiguous, unknown settings or under complex conditions, people tend to simplify until their beliefs become dangerous. This entertaining book grapples with many of life's more challenging situations. As a result, getAbstract recommends Klein's insights to leaders, trainers and anyone who must make more effective decisions in crises.