Stress in Policing

Stress in Policing

by Hans Toch, Marty Floss, Frankie Y. Bailey
     
 

ISBN-10: 1591470072

ISBN-13: 9781591470076

Pub. Date: 09/01/2001

Publisher: American Psychological Association

In Stress in Policing, psychologist Hans Toch makes the daily challenges, joys, and frustrations of police work come alive. Told in candid and uncensored interviews, the realities of "keeping the peace" reveal sources of sustenance and stress that are often contrary to popular wisdom. Given that today's police force is increasingly diverse, race and gender issues

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Overview

In Stress in Policing, psychologist Hans Toch makes the daily challenges, joys, and frustrations of police work come alive. Told in candid and uncensored interviews, the realities of "keeping the peace" reveal sources of sustenance and stress that are often contrary to popular wisdom. Given that today's police force is increasingly diverse, race and gender issues are shown to be sources of stress. However, the dangers on the street are far less stressful than departmental politics and top-down management practices. The book combines both qualitative and quantitative methods in which police officers, aided by Toch and his research team, designed and conducted their own survey of the rewards and stresses of the job. This innovative method of study identified not only problems but also significant organizational changes that could lead to enhanced job satisfaction. Toch's gentle probing provides new insights into the often misunderstood world of the law-enforcement officer and challenges departmental administrators to find creative ways of initiating institutional reform.

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Product Details

ISBN-13:
9781591470076
Publisher:
American Psychological Association
Publication date:
09/01/2001
Edition description:
New Edition
Pages:
240
Product dimensions:
5.80(w) x 8.90(h) x 0.80(d)

Table of Contents

Forewordix
Prefacexi
Acknowledgmentsxix
Chapter 1Introduction3
Manifestations of Stress5
The Study of Stress10
The Self-Study Process13
Stress and Police Reform18
Chapter 2An Inside View of Police Work23
Sources of Work Satisfaction24
Sources of Work Stress36
Management of Work Stress61
Management of Lingering Work Stress69
Chapter 3Occupational Stress73
Sources of Stress Cited in Focus Groups74
Planning the Surveys78
Occupational Stress as Defined in the Survey79
Sources of Occupational Stress88
Chapter 4Gender, Age, and Family Stress91
Results From the Ride-Alongs94
Results From the Surveys103
Chapter 5Perceptions of Conflict and Discrimination117
Results From the Surveys119
Chapter 6Data Feedback Sessions129
Results From the Workshop Session132
Results From the Suburban Department Feedback Session134
Rank-and-File Problem Solving146
Postscript148
Chapter 7Actualization and Stress151
Stressful Experiences153
The Principle of Disintegration172
Chapter 8Critical-Incident Stress179
Police Crisis Intervention183
Implementation Issues185
Critical-Incident Stress Teams189
Critical Incident Study Teams194
Chapter 9Retrospect197
Politics197
Middle Age and Seniority200
Personal and Organizational Problems201
Diverging Perceptions206
A Methodological Caveat209
Contingent Events211
References213
Appendix ALetter to Officers219
Appendix BQuestionnaire223
Appendix CResponses to Questionnaire235
Index251
About the Author259

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