I. The Arrangement Of An Office
II. Winning Patronage
IV. Extending Acquaintance
V. Managing Patients
VI. Records And Book-Keeping
VII. Appointments And Sittings
VIII. Giving Credit, Collecting Accounts, Paying Bills
X. Employing An Assistant
XI. Economy In Purchase And In Avoiding Waste
XII. Bank Account And Investments
XIII. Professional Relationship And Citizenship
An excerpt from the beginning of:
THE ARRANGEMENT OF AN OFFICE
The Reception-Room. — The economy of space, particularly in localities where rents are high, is an important factor in the arrangement of an office. If the practice is conducted in a methodical and systematic manner, and the work is done by appointment, as it should be, there is little need for a large reception-room. Under these circumstances it is unusual for many people to be in this room at one time, or for any one to remain there long. And yet those who are there should be pleasantly entertained by a diversity of reading-matter on the centre-table. The selection of this matter requires some judgment, in view of the difference in tastes among patients. It should run the gamut in periodicals from
short, crisp story-books to the heavier and pro founder magazines. It is almost unnecessary to say that flashy literature of any kind has no place in a dental office. Old, back-numbered, and dog-eared magazines should be rigidly discarded, unless perchance some such magazine may contain a very able article which has strongly appealed to the dentist, or has a suggestive bearing on contemporaneous thought. Such an article should be heavily underlined on the title-page and the article itself red-pencilled to call attention to it. The ordinary dental journals are out of place in the reception-room, on the ground that everything which smacks of the shop should be excluded from this part of the office.
A reception-room should be cheerful and inviting, with an air of comfort and culture about it. If the dentist himself is lacking in the requisite taste to fit it up in this way, he would better consult some one who has the taste,—preferably a lady,—best of all his wife.
The Operating-Room.—In view of the fact that the dentist spends most of his working hours in this room, it is important that he gives the closest attention to its arrangement. It should be well ventilated at all times, and if possible should admit the sunlight. A good arrangement is to have two windows, one facing the south, to allow the sun free admission during the winter months, and the other, preferably an east light, for operating. A corner room facing the southeast seems in many respects the most desirable arrangement. In summer the sun is so high that its rays do not enter the south window in mid-day to any uncomfortable extent, but flood the east window early in the morning and move around out of range by the time operating begins. In winter the south window admits the sunlight to the room at the operator's back through most of the operating hours, which at this time of the year particularly is a matter of great importance so far as the dentist's health is concerned.
The problem of light is a very important one, both as it relates to effective work and to the preservation of the operator's eyes. This matter is too often overlooked by dentists, either through thoughtlessness or a failure to understand the real requisites of an operating light. The impression seems to prevail that the more light in the room the better, while the fact is that too much light is altogether disastrous. The only light needed for operating is that which shines directly into the patient's mouth, and therefore the area of the operating window need not be large. A window three or four feet wide is ample, and it should be situated well up towards the ceiling. The idea is to concentrate the light as much as possible at one point,—viz., in the vicinity of the head-rest of the chair. Of course, allowances must be made for raising and lowering the chair, but any extra rays of light other than those in actual use in lighting the patient's mouth are a positive detriment. A bright flooding of the room in the region towards which the operator faces is a serious tax on his eyes and will sooner or later ruin them. An element of particular danger lies in reflected light being thrown up in his face while operating, and in this respect few operators are sufficiently alive to their best interests. The color of the wall-paper or tinting is seldom considered except with the idea of having a pleasing shade, and these shades are usually selected in bright colors. Nothing could be worse for an operating-room. All bright colors reflect the light, and the operator who daily faces such a wall is unconsciously subjecting himself to eye-strain which must...