Successful Interviewing and Recruitment [NOOK Book]

Overview

Plenty of managers know how to interview but few can interview well. Successful Interviewing and Recruitment teaches you how to structure the interview, spot exceptional candidates and hire only the best who will add value to your business. Guiding you towards questions to ask as well as questions not to ask, you will learn how to challenge candidates while treating them fairly, so that the best candidates will want to work for you.

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Successful Interviewing and Recruitment

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Overview

Plenty of managers know how to interview but few can interview well. Successful Interviewing and Recruitment teaches you how to structure the interview, spot exceptional candidates and hire only the best who will add value to your business. Guiding you towards questions to ask as well as questions not to ask, you will learn how to challenge candidates while treating them fairly, so that the best candidates will want to work for you.

Based on proven techniques, this book tells you how to put a candidate at ease, helps you to construct competency-based questions, shows you how to identify liars and helps you to design practical tests to measure candidates abilities. Packed with practical information for anyone from the owner of a small company to managing director of an international business, it is an indispensible guide that will help you to choose the right person for the job.
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Product Details

  • ISBN-13: 9780749462239
  • Publisher: Kogan Page, Ltd.
  • Publication date: 11/3/2010
  • Series: Creating Success , #50
  • Sold by: Barnes & Noble
  • Format: eBook
  • Pages: 200
  • Sales rank: 1,196,440
  • File size: 778 KB

Meet the Author

Dr. Rob Yeung is a business psychologist and director at UK-based consulting firm Talentspace. He specializes in interviewing candidates on behalf of employers as well as training them in interview skills. He is a TV presenter and frequently contributes to newspapers and magazines.

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Table of Contents


Why learn to interview properly?     1
Interviewing is a skill     2
Reasons to get it right     4
Two-way communication     6
Structuring the interview     8
Introducing the competency-based interview     8
Pulling together a job description     11
Creating a person specification     14
Creating job documents for your organisation     17
Developing your questioning skills     20
Asking open and closed questions     20
Asking reflective questions     22
Asking challenging questions     23
Learning to ask questions about competencies and behaviour     24
Delving into motivations and aspirations     37
Interpreting body language     38
Being persistent     39
Avoiding poor questions     41
Unacceptable and discriminatory questions     42
Stress and 'killer' questions     50
Pop psychology questions     51
Hypothetical questions     52
Leading questions     53
Multiple questions     54
Self-assessment questions     54
General questions     55
Overly broad questions     56
Questions about fit     57
Honing your listening skills     59
Body language and voice     59
Interjecting     61
Taking notes     62
Preparing to interview     65
Recruiting possible candidates     65
Designing the interview process     68
Inviting candidates to interview     73
Interviewing with colleagues     73
Scheduling     75
Setting up the room     76
Interviewing on the move     77
Telephone interviewing     77
The CV and covering letter     79
Opening the interview     80
Your frame of mind     80
Putting candidates at ease     81
Handling lateness and other issues     83
Introducing the interview     83
Checking facts     87
Competencies and example interview questions     88
Instructions for using the competencies     89
Thinking analytically     90
Planning and organising     92
Demonstrating drive and determination     93
Serving customers     95
Working in a team     96
Learning and developing oneself     97
Influencing others     99
Thinking and behaving commercially     100
Communicating with others     102
Building relationships     103
Managing change     105
Selling     106
Leading and inspiring others     108
Further competencies     109
Technical knowledge     113
Discussing money     115
Questions about money     115
Persisting on the money issue     117
Wrapping up the interview     119
Notice periods and non-compete clauses     119
Answering candidates' questions     120
Selling the job     123
Explaining next steps     124
Making spontaneous offers     125
Rating candidates and making a decision     126
Marking guidelines     127
Behaviours and rating scale     128
Sample marking frame     128
Deciding which candidate to hire     135
Holding a wash-up discussion     143
Keeping candidates on file     151
Deciding not to make any offers     151
Communicating your decision to candidates      152
Checking references     155
A note on induction and development     157
Evaluating and improving the interview process     159
Evaluating the overall process     159
Improving your own interviewing skills     162
Creating useful interview documents     164
Pre-interview checklist     164
Interviewer guide     165
Final words     172
The quest for perfect prediction     172
Practice makes better     172
The two-way nature of the interview     173
Other methods of assessment     173
The 10 commandments     173
Support for your organisation     174
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