Successful Writing at Work: Concise Edition / Edition 3

Paperback (Print)
Rent from
(Save 75%)
Est. Return Date: 07/05/2015
Buy New
Buy New from
Buy Used
Buy Used from
(Save 34%)
Item is in good condition but packaging may have signs of shelf wear/aging or torn packaging.
Condition: Used – Good details
Used and New from Other Sellers
Used and New from Other Sellers
from $1.99
Usually ships in 1-2 business days
(Save 98%)
Other sellers (Paperback)
  • All (23) from $1.99   
  • New (3) from $41.55   
  • Used (20) from $1.99   


This user-friendly, compact text emphasizes the most necessary, useful skills and strategies for successful workplace writing. Based on the successful parent text, Successful Writing at Work, 7/e, the Concise edition maintains a practical approach, an abundance of realistic situations and problems, real-world examples, and detailed guidelines for drafting, editing, and producing professional documents and graphics.

Read More Show Less

Editorial Reviews

From the Publisher
"I've looked at most of the other books out there for this course, and Kolin's is by far the best."

"I think the information on international audiences is always pertinent and is helpful for students, especially those from rural areas where they may not be exposed to other cultures often."

"I really use the resume section a lot. I find it incredibly important, especially at a community college level where students are working to find employment in a short amount of time, sometimes after completing my course."

"My students also really appreciate (and so do I!) the job search document chapter (resumes & cover letters)."

"The discussion of style is an integral element in the course, so I wanted a text that embodied a conversational style, that demonstrated sensitivity to the audience (students), and that practiced what it preached as far as writing is concerned. This text does that through its word choice, organization, content, use of visuals, and emphasis."

Read More Show Less

Product Details

  • ISBN-13: 9780495901945
  • Publisher: Cengage Learning
  • Publication date: 1/1/2011
  • Edition description: Older Edition
  • Edition number: 3
  • Pages: 416
  • Sales rank: 470,903
  • Product dimensions: 7.30 (w) x 9.00 (h) x 0.80 (d)

Meet the Author

Philip C. Kolin, the University Distinguished Professor of English at the University of Southern Mississippi for nearly 30 years, teaches courses in composition, business and technical writing, literature, and drama. He has served as editor of two major scholarly journals and as founding co-editor of STUDIES IN AMERICAN DRAMA (1945-present). He received the Conference of Learned Journals award for the best new journal. In addition, he was also named Southern Mississippi's first Distinguished Professor in the Humanities. Dr. Kolin has published almost 30 books and 200 scholarly articles covering a variety of subjects, including writing, drama, linguistics, and folklore. He also has written a book and articles on professional writing for nurses and lawyers and has conducted workshops on technical writing. He received his Ph.D. from Northwestern University.

Read More Show Less

Table of Contents

Note: Each chapter concludes with a Revision Checklist and Exercises. I. Backgrounds 1. Getting Started: Writing and Your Career Four Keys to Effective Writing Characteristics of Job-Related Writing Ethical Writing in the Workplace 2. The Writing Process at Work What Writing Is Not and Is Researching Planning Drafting Revising Editing Collaborative Writing and the Writing Process II. Correspondence 3. Writing Memos, Faxes, and E-Mails What Memos, Faxes, and E-Mails Have in Common Memos Faxes E-Mails 4. Writing Letters Letters in the Age of the Internet Letter Formats Guidelines on Printing Your Letter Parts of a Letter Making a Good Impression on Your Reader Types of Business Letters Inquiry Letters Special Request Letters Sales Letters Customer Relations Letters Writing for International Readers 5. How to Get a Job: Resumes, Letters, Applications, and Interviews Steps the Employer Takes to Hire Steps to Follow to Get Hired Analyzing Your Strengths Looking in the Right Places for a Job Preparing a Resume Letters of Application Filling Out a Job Application Going to an Interview III. Preparing Documents and Visuals 6. Designing Successful Documents, Visuals, and Web Sites Organizing Information Visually The ABCs of Print Document Design The Purpose of Visuals Two Categories of Visuals Designing a Web Site 7. Writing Instructions and Procedures Instructions and Your Job Why Instructions Are Important Overview of the Variety of Instructions and Your Audience The Process of Writing Instructions Using the Right Style Using Visuals Effectively The Five Parts of Instructions Model of Full Set of Instructions Writing Procedures for Policies and Regulations 8. Writing Effective Short Reports and Proposals Why Short Reports Are Important Short Report Types and Writing Guidelines Sales Reports Progress Reports Travel Reports Incident Reports Writing Successful Proposals Internal Proposals Sales Proposals 9. Writing Careful Long Reports Characteristics of a Long Report The Process of Writing a Long Report Parts of a Long Report Documentation A Model Long Report 10. Making Successful Presentations at Work Types of Presentations Informal Briefings Formal Presentations Analyzing Your Audience The Parts of Formal Presentations Using Visuals Rehearsing and Delivering Presentations Evaluating Presentations A Writer's Brief Guide to Paragraphs, Sentences, and Words Paragraphs Sentences Words Proofreading Marks

Read More Show Less

Customer Reviews

Average Rating 4.5
( 3 )
Rating Distribution

5 Star


4 Star


3 Star


2 Star


1 Star


Your Rating:

Your Name: Create a Pen Name or

Barnes & Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation


  • - By submitting a review, you grant to Barnes & and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Terms of Use.
  • - Barnes & reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously
Sort by: Showing all of 3 Customer Reviews
  • Anonymous

    Posted January 12, 2013

    No text was provided for this review.

  • Anonymous

    Posted January 11, 2013

    No text was provided for this review.

  • Anonymous

    Posted November 1, 2011

    No text was provided for this review.

Sort by: Showing all of 3 Customer Reviews

If you find inappropriate content, please report it to Barnes & Noble
Why is this product inappropriate?
Comments (optional)