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1. Getting Started: Writing and Your Career. 2. The Writing Process at Work. 3. Collaborative Writing and Meetings at Work. 4. Writing Routine Business Correspondence: Memos, Faxes, Emails, IMs and Blogs. 5. Writing Letters: Some Basics for Communicating with Audiences Worldwide. 6. Types of Business Letters. 7. How to Get a Job: Searches, Networking, Dossiers, Portfolios, Resumes, Letters and Interviews. 8. Doing Research and Documentation on the Job. 9. Summarizing Information at Work. 10. Designing Clear Visuals. 11. Designing Successful Documents and Websites 12. Writing Instructions and Procedures. 13. Writing Winning Proposals. 14. Writing Effective Short Reports. 15. Writing Careful Long Reports. 16. Making Successful Presentations at Work.