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Supervision and Leadership in a Changing World / Edition 1
     

Supervision and Leadership in a Changing World / Edition 1

by Gary Dessler
 

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ISBN-10: 0135058651

ISBN-13: 9780135058657

Pub. Date: 03/16/2011

Publisher: Pearson

Offering a new approach to supervision, SUPERVISION AND LEADERSHIP IN A CHANGING WORLD moves beyond just order-giving strategies to address leadership techniques that work with today’s workers and teams. Throughout the book, readers learn how to supervise a diverse workforce that is often set in dispersed, self-managing teams. The

Overview

Offering a new approach to supervision, SUPERVISION AND LEADERSHIP IN A CHANGING WORLD moves beyond just order-giving strategies to address leadership techniques that work with today’s workers and teams. Throughout the book, readers learn how to supervise a diverse workforce that is often set in dispersed, self-managing teams. The link between supervision and leadership is explored as well as common supervisory tasks such as planning and setting goals; organizing jobs and work; interviewing and screening employees; and appraising and managing performance.

Product Details

ISBN-13:
9780135058657
Publisher:
Pearson
Publication date:
03/16/2011
Edition description:
New Edition
Pages:
608
Sales rank:
798,011
Product dimensions:
7.80(w) x 9.90(h) x 0.90(d)

Table of Contents

PART I: UNDERSTANDING SUPERVISION AND LEADERSHIP IN A CHANGING WORLD

1. The Supervisor's Role in a Changing World

2. Leading a Diverse Workforce

PART II: SETTING UP THE WORK

3. Solving Problems and Making Decisions

4. Planning and Setting Goals

5. Understanding Budgets and How to Control Work Processes

6. Organizing Jobs and Work

PART IV: GETTING EMPLOYEES STARTED

7. The Supervisor and Equal Employment

8. Interviewing and Screening Employees

9. Orienting and Training Employees

PART V: LEADING AND MOTIVATING EMPLOYEES

10. Using Motivation and Incentives

11. Leading the Team Effort

12. Coaching and Communicating at Work

PART VI: APPRAISING AND SUPERVISING EMPLOYEES

13. Appraising and Managing Performance

14. Supervising Discipline, Ethics, and Fair Treatment at Work

15. Handling Grievances and Labor Relations

16. Supervising Health and Safety at Work

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