Supervision: Concepts and Practices of Management / Edition 12

Supervision: Concepts and Practices of Management / Edition 12

by Edwin C. Leonard
ISBN-10:
1111969795
ISBN-13:
9781111969790
Pub. Date:
02/23/2012
Publisher:
Cengage Learning
ISBN-10:
1111969795
ISBN-13:
9781111969790
Pub. Date:
02/23/2012
Publisher:
Cengage Learning
Supervision: Concepts and Practices of Management / Edition 12

Supervision: Concepts and Practices of Management / Edition 12

by Edwin C. Leonard
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Overview

Focusing on practical skills related to the functions of management and how those skills are applied to both individuals and teams, this ninth edition of an introductory text for students and potential supervisors is updated and includes 14 new cases. Leonard teaches business administration at Indiana University. Hilgert is professor emeritus at Washington University. Annotation (c)2003 Book News, Inc., Portland, OR

Product Details

ISBN-13: 9781111969790
Publisher: Cengage Learning
Publication date: 02/23/2012
Edition description: Older Edition
Pages: 592
Product dimensions: 8.00(w) x 9.90(h) x 0.90(d)

About the Author

Dr. Leonard was professor emeritus of marketing and management at Indiana University, Purdue University Fort Wayne (IPFW, now PFW). During his forty-plus year tenure, he held various faculty and administrative positions, including chair of the management and marketing department. Following his retirement from IPFW, he was part of the Core Leadership Faculty, Master of Science in Leadership, at Trine University, where he developed and taught courses in organizational behavior, leadership, human resources, industrial relations and strategic management. Dr. Leonard also delivered full-service consulting for thirty years and conducted seminars for thousands of executives worldwide. Widely published, his research on employee involvement and motivation; organizational culture, climate, and leadership; human resource interventions; and case development has appeared in various journals, earned numerous awards, and been featured in multiple textbooks. Dr. Leonard earned his bachelor's, master's, and doctoral degrees from Purdue University. Dr. Leonard passed away on December 7, 2020 but his work lives on.


Dr. Kelly Trusty is an associate professor of business administration, management and marketing at Trine University in Angola, Indiana, where she delivers courses in supervision, leadership, marketing and social innovation. She also designs and directs co-curricular professional development workshops and facilitates interdisciplinary student leadership programming. Dr. Trusty also serves as an independent management, marketing and strategic planning consultant to not-for-profit and governmental organizations throughout the Midwest. Dr. Trusty received her bachelor's degree from Purdue University, her master's degree from Ball State University, her M.B.A. from Trine University and her doctorate in philosophy from the Western Michigan University School of Public Affairs and Administration. Dr. Trusty s research and consulting on organizational behavior, leadership, human resource interventions, collaborative strategic planning, and technology adoption has been presented internationally, disseminated in a variety of publications and awarded recognition by business and educational organizations. Trusty's enthusiasm, technological expertise and life-long journey of demonstrating what it takes to be successful in a supervisory role make her real-world experiences resonate with students.

Table of Contents

Part I: SUPERVISORY MANAGEMENT OVERVIEW AND CHALLENGES. 1. Supervising in a Shifting World. 2. Fundamental Management Functions. 3. Supervisory Planning. 4. Managing a Diverse, Equitable and Inclusive Workplace. Critical Incidents Part I. Part II: ESSENTIAL SUPERVISION SKILLS. 5. Developing Leadership and Followership. 6. Communicating Clearly Across the Organization. 7. Principles of Motivating Followers. 8. Solving Problems, Making Decisions and Managing Change. Critical Incidents Part II. Part III: ORGANIZING, STAFFING, MANAGING AND MEASURING FOR SUCCESS. 9. Principles of Organizing. 10. Attracting, Selecting and Retaining a Skilled Workforce. 11. Designing and Equipping Teams for Success. 12. Managing Employee Performance. Critical Incidents Part III. Part IV: MONITORING, CONTROLLING AND NAVIGATING PERFORMANCE ISSUES. 13. Fundamentals of Controlling. 14. Resolving Conflicts. 15. Positive Discipline. Critical Incidents Part IV.
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