Supervision: Concepts and Practices of Management / Edition 7by Raymond L. Hilgert, Edwin C. Leonard
Pub. Date: 08/28/1994
Publisher: Cengage South-Western
This is a skills-focused introductory textbook on supervisory management. The text and supplements are organized around the learning objectives to create a comprehensive teaching and testing systeman integrated learning system. Also, at the end of each chapter are three skills applications.
- Cengage South-Western
- Publication date:
- Edition description:
- Older Edition
- Product dimensions:
- 8.03(w) x 9.09(h) x 0.92(d)
Table of ContentsPART ONE: SUPERVISORY MANAGEMENT OVERVIEW. 1. The Supervisory Challenge in the 21st Century. 2. The Managerial Functions. 3. Communication: The Vital Link in Supervisory Management. 4. Motivational Principles As Applied to Supervision. 5. Solving Problems: Decision Making and the Supervisor. Part One: Cases. PART TWO: PLANNING. 6. Essentials of Planning. 7. Supervisory Planning and Managing Time and Stress. Part Two: Cases. PART THREE: ORGANIZING. 8. Concepts of Organizing. 9. Supervisory Organizing at the Departmental Level. 10. Managing Meetings. 11. The Labor Union and the Supervisor. Part Three: Cases. PART FOUR: STAFFING. 12. The Supervisor and Employee Recruitment, Selection, Orientation, and Training. 13. Performance Appraisal and Managing the Results: Coaching, Promoting, and Compensating Employees. Part Four: Cases. PART FIVE: LEADING. 14. Supervisory Leadership and the Introduction of Change. 15. Managing Work Groups: Teamwork, Morale, and Counseling. 16. Supervising Diversity. 17. Resolving Conflicts in the Workplace. Part Five: Cases. PART SIX: CONTROLLING. 18. Fundamentals of Controlling. 19. Positive Discipline. Part Six: Cases. APPENDIX: Partial Listing of Federal Employment Legislation That Impacts Supervisors.
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