Sustaining High Performance: The Strategic Transformation to a Customer-Focused Learning Organization / Edition 1

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Overview

In an attempt to achieve high levels of growth, profit, and competitive advantage, American businesses have been implementing a variety of management initiatives, such as TQM, reengineering, service management, self-directed work teams, and empowerment. Too often, these initiatives, when implemented individually, fail or provide only short-term results. American industry is now realizing that no single initiative can provide an overall, long-term solution. A more comprehensive, integrated approach is necessary to sustain future success. Sustaining High Performance shows you how to develop and implement an integrative "systems-thinking" strategy that will ensure a successful long-term management plan.
Sustaining High Performance will help you reinvent your strategic management system (planning and change) for the 21st century and give you the tools and information to pull ahead of the competition and become a powerhouse organization.

Haines and McCoy show how to sustain high performance in a rapidly changing and highly competitive global economy. The authors also explain how to successfully develop and implement an integrated strategy for the change management initiatives of the '90s and beyond.

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Editorial Reviews

Booknews
The basics of "systems thinking," an approach to planning and managing the kinds of organizational change and growth that are taking place in the '90s. Ties together key principles of re- engineering and quality management, and provides examples of practices to create a customer-focused vision with ways to measure outcomes. Sections include: reinventing strategic managment, developing a strategic plan, mastering strategic change, and getting started--options and customized applications. Annotation c. Book News, Inc., Portland, OR (booknews.com)
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Product Details

  • ISBN-13: 9781884015557
  • Publisher: Taylor & Francis
  • Publication date: 5/30/1995
  • Edition description: New Edition
  • Edition number: 1
  • Pages: 288
  • Product dimensions: 6.00 (w) x 9.00 (h) x 0.81 (d)

Table of Contents

Part I
Re-Inventing Strategic Management: An Overview
Chapter 1: Revolutionary Change: Its Implications for Organizations
Chapter 2: Yes-There Are Right Answers
Chapter 3: The Organization: A Living, Breathing System
Chapter 4: Re-Inventing Strategic Planning for the 21st Century
Part II
Developing a Strategic Plan: Step-by-Step
Chapter 5: Plan-to-Plan
Chapter 6: Ideal Future Vision
Chapter 7: Key Success Factors
Chapter 8: Current State Assessment
Chapter 9: Strategy Development
Chapter 10: Business Unit Planning
Chapter 11: Annual Plans and Budgets
Part III
Mastering Strategic Change: Where the Rubber Meets the Road
Chapter 12: Successfully Implementing Your Strategic Plan
Part IV
Getting Started: Different Options and Customized Applications
Chapter 13: Strategic Management Applications
Chapter 14: Getting Started: Options

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